Alexa is the groundbreaking, cloud-based intelligent agent that powers Echo and other devices designed around your voice. Our teams are creating the speech recognition science and technology behind Alexa. Come join us! Our goal is to delight our customers by delivering the world's best speech recognition powering the world's best artificial intelligence.
We are looking for a strongly technical, customer-focused TPM with a start-up mentality and skills that span research science, software engineering, program management and strategic vision, ideally with domain knowledge and practical experience in speech recognition. In this role you will:
* Own the accuracy of speech recognition systems, analyze error patterns, triage bugs, and prioritize remediation
Your research background and domain knowledge in speech recognition enables you to triage bugs and identify error patterns. Your experience in program management allows you to work with research teams on prioritizing work. Your start-up mentality and domain knowledge enables you to provide pragmatic short-term relief to customers.
* Drive design and implementation of new speech recognition platform improvements spanning multiple teams.
Your software engineering expertise and your domain knowledge in speech recognition enables you to find pragmatic and quick solutions. Your program management skills allow you to efficiently coordinate and track work across multiple teams. Your start-up mentality lets you find work-arounds for blocking work items.
* Drive communication and lead meetings with customers and executives
Your program management and communication skills allow you to effectively drive written and verbal communication, to lead meetings with scientists, program managers, customers, and executives, and seamlessly adapt information for use by key stakeholders. Your domain knowledge enables you to translate feedback into actionable items for research and engineering teams.
* Drive automation and standardization of processes for analyzing, building and deploying speech recognition models across products and locales
Your software engineering and program management background allows you to drive design and implementation of fully automated pipelines working across products and locales. Your research background and start-up mentality informs you about the right trade-offs between a research and production platform. Your domain knowledge helps you to establish standardized data schemas and APIs across teams.
* Drive and coordinate the development of new features for the speech recognition system
Your research and speech recognition background enables you to define requirements for new features and data collections. Your program management skills and start-up mentality allow you to execute complex data collection and annotation tasks under tight time and resource constraints.
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