A Sr. Technical Program Manager (TPM) is responsible for managing the life-cycle of a complex cross-functional program with considerable impact. This role focuses on backend platform components within the Amazon Selection & Catalog Systems (ASCS) that power the Amazon.com shopping experience. More specifically, the "Browse" Team's mission is to organize a constantly changing catalog for optimum product discovery by online shoppers. This means building large scale, real-time ML classification algorithms to place new product listings into 100,000's of possible product categories in markets around the world. As a large technology program owner, this role is accountable for the overall program strategy as well as driving teams inside and outside of the organization to deliver. A TPM will need to understand the systems in the program space, their limitations, scaling factors, boundary conditions, and reasons behind architectural decisions. In order to ensure business and technical stakeholder needs are aligned, the TPM will need to drive mindful discussions that lead to crisp decisions. Provide a long-term perspective, context (past, current, and future) for business and technology choices. Collaborate with internal customers and technology teams to determine what projects move forward and in what priority order. Use technical judgment to question proposals and test assumptions. Enlist Senior Engineer and/or Principal support to ensure architecture(s) scale (or will scale) to match the "think big" business case. Make smart trade-offs (e.g., time vs. effort vs. features). Create plans that have clear, measurable success criteria. Clearly communicate progress and outcomes. Oversee the gap between teams, processes, and system architectures. Solve ambiguous problems, and proactively identify and mitigate risks (before they become roadblocks). Demonstrate good judgment in how and when to escalate (without damaging relationships). Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility, ensuring your program stays aligned with organization objectives.
In this role, you will work across diverse and global engineering/operations teams. You will work on some of Amazon's hardest problems, building high quality, architecturally sound systems that are aligned with our business needs. You will define metrics that capture long term success criteria and use data to identify new opportunities. You will regularly communicate with senior management (up to the Amazon S-Team) and other stakeholders on status, risks and regularly acquire executive sponsorship for cross team initiatives. You will manage and enable other TPMs/PMs reporting to you to succeed at executing on project delivery.
Amazon is a company operating a marketplace for consumers, sellers, and content creators.