Sr Technical Analyst, Device Financing T-Mobile USA
Bellevue, WA

Job Description

The Sr Technical Analyst, Device Financing will deliver high-level scope analysis and technical solution design for Device Financing products. Work plan to facilitate future state business process design to elaborate the business capabilities needed, and generate creative thinking to help define quality solutions for device financing product. They will also work gain business agreement on future state targets in partnership with the Architects and Technical Product Managers. Will work with the business, architects, user experience teams, product management teams, and developers to ensure that solutions are delivering not on just the technical and business process needs but deliver a quality user experience that is both effective and efficient in approach. As appropriate assist in the creation of KPI's and benchmarks to ensure anticipated project benefits are clarified early and achieved. Translate business requirements into process/system impacts and technical specifications, and identify/assess potential data sources.

As America's Un-carrier, T-Mobile USA, Inc. (NASDAQ: "TMUS") is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile USA. Inc. provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit http://www.t-mobile.comQualifications

Experienced with driving products for Device Financing.

Working Knowledge of UML, SOAP, XML/XSD preferred.

Experienced with tools such as SPARX EA, Confluence, Visio, Rally and Jira.

Strong communication skills (written / verbal), able to provide clear and concise communication across varied set and volume of audience.

Strong understanding of Web APIs / HTTP / REST / JSON

Experience with design, versioning and maintenance of secure RESTful APIs

Knowledge in Java / SQL/ Cassandra is a Plus

Strong knowledge and experience in Web services design

Experience in defining / creating schemas and xml samples

Strong understanding of Dev-Ops / Agile / Scrum methodologies with experience in Jira / Rally / Jenkins / BitHub tools

Thorough working knowledge of the system development life cycle and can train others on SDLC concepts

Thorough working knowledge to effectively manage time, prioritize work, multi-task across many assignments, create deliverables and delegate to others as well as monitor their work for completion

Ability to assess the impact of new requirements on an existing suite of complex applications

Ability to challenge users, business analysts and others, to achieve appropriate and desired solution for the business

Must have ability to handle multiple concurrent activities and have a flexible positive attitude.

Must be a strong team player with a commitment to excellence.

Excellent communication and documentation skills are required.

Experience with DevOps methodologies.

5 + Years' related work experience.

Minimum Qualifications

Education:

Bachelor's Degree. Bachelor's degree in Computer Science or a related field. In lieu of degree, equivalent industry experience may be considered

Job Description

Responsibilities

Partner with internal/external stakeholders and Leadership to understand the business and technology landscape, define and manage scope that is being requested

Act as a SME for one or more capabilities across channels, understand and be aware of the nuances across channels.

Assist business in leveraging (where advisable) standard process/system capabilities to reduce complexity and customization

Research, identify and drive improvements to project efficiency, speed and quality via new cross-team synergies, methods, and tools

Responsible for driving and documenting design of capabilities/product offerings across different applications and different channels

Alleviate customer experience pain points and contribute to overall architecture & design improvements

Partners closely with architecture teams and augment the design to create low level information

Plan, facilitate, and participate in working design sessions with cross-functional resources.

Author Sequence diagrams, customer experience component design, Solution Design, data mapping etc

Authors API definitions and request/response samples

Primary point contact to enable dev factory with definition of ready (user stories with all the needed info to enable dev teams)

Support initiative to improve solution quality (assisting in defect triage, defect resolution and support etc)

Coordinate and/or create process playbacks and prototype reviews with business owners and internal review team

Tools: Rally, QC, Vision, Web Sequence and Confluence, Swagger UI/Editor and SQL

Provide accurate estimates of effort and timelines for completion of assigned tasks and workload to achieve deliverables and goals, delivering on time and on estimation for medium to complex projects.

Take initiative to determine the need and to design and deliver training to department and business.

Initiate and execute initiatives to improve the processes, procedures, and tools utilized by the team.

Reviews deliverables, provides input for other analysts, and supports knowledge transfer and ad hoc training of functional processes/systems

Create and deliver articulate and effective oral presentations to a variety of audiences, large or small, internal or external, business or technical.

Effectively manages analyst expectations and deliverables in large and complex projects through the software development lifecycle.

Participate in NOD validation/support activities and post-deployment war room activities if needed.

Participates in defining domain technical roadmaps with architecture and leadership.

Takes ownership of functional scope analysis and detailed solution design of the processes/systems within domain for each project assigned. Partners across domain EIT teams for alignment and impact analysis.

Proactively reviews domain for risk and mitigations before they become critical. Continually keeps stakeholders, management and project managers informed of team activities and work-plan status.

Leads issue resolution efforts to help eliminate or reduce scheduling or budget impacts.

Researches, identifies and drives improvements to project efficiency, speed and quality via cross-team synergies, methods, tools and staffing models.

Translates business requests (Customer Journey's, EPIC's, or Business User Stories) into technical user stories, system diagrams, and low-level design documents. Includes identification and assessment of potential data sources.