Job Directory Ellie Mae Sr. SRE Incident Manager
Ellie Mae

Sr. SRE Incident Manager Ellie Mae
Pleasanton, CA

Ellie Mae is a cloud-based platform provider for the mortgage finance industry.

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About Ellie Mae

Job Description

Ellie Mae (NYSE:ELLI) is the leading cloud-based platform provider for the mortgage finance industry. Ellie Mae's technology solutions enable lenders to originate more loans, reduce origination costs, and reduce the time to close, all while ensuring the highest levels of compliance, quality and efficiency. Visit EllieMae.com to learn more.

Ellie Mae Inc seeks a Sr. SRE Incident Manager in Pleasanton, CA.

Take a command and control role as Incident Manager during critical incidents focusing on

minimizing MTTR & MTTD. Participate in After Action Reviews and facilitate discover of Root

Cause. Identify evaluate, and execute preventive measures to minimize/avoid impact to the

customers' experience. Proactive v/s Customer escalated Conduct Root Cause Analysis and

drive repair of Problem. Record in order to prevent recurrence though to closure including, but

not limited to, resolution of product/service defects or design changes, infrastructure changes,

or operational changes. Partner with SREs and lead by example- contributor more than a

delegator. Ensure services are designed with 24/7 availability and operational readiness and

rigor. Present monthly incident availability and operability metrics to cross-org leadership team.

Requires a Bachelor's degree in Computer Science, Computer Engineering, Business or a related field plus 5 years of experience. In the alternative, employer will accept a Master's degree in Computer Science, Computer Engineering, Business, or a related field plus 3 years of experience. Requires 3 years of experience designing and building full-stack application with object-oriented programming (Java) for management and availability tools. 3 years of project management experience. 3 years of experience with Java, DevOps tools and Cloud technologies. 3 years of experience with using system monitoring and automation/DevOps tools (GIT, Jenkins). 3 years of experience in UI Web Stack to build dashboard based on data and metris (HTML5, JS, jQuery). 3 years of understanding and expertise on hardware (compute, storage, networks and cloud). 3 years of experience on both Windows and Linux environments.

40 hours/week. Must also have authority to work permanently in the U.S. Applicants who are interested in this position may apply at www.jobpostingtoday.com (ref # 86718) for consideration.

EmployeesofEllie Maemayreferencethisjobpostingforpurposesof our employeereferral program.

Ellie Mae is an equal opportunity and affirmative action employer. Women, minorities, people with disabilities, and veterans are encouraged to apply.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

About Ellie Mae

Ellie Mae is a cloud-based platform provider for the mortgage finance industry.

Headquarters
Size
1570 employees
Ellie Mae

4420 Rosewood Dr #500

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