Sr Solution Consultant Amazon
Boston, MA

Job Description

Senior Solutions Consultant (L6) The Amazon Business Solutions Consulting team is dedicated to understanding our customer's source to pay processes and systems in order to blueprint solutions that make it easier to buy on Amazon Business. The Solution Consulting team establishes technical and functional credibility in sales cycles, and conveys best practices and prescriptive guidance for procurement processes and system design via direct customer/partner interaction. They help drive the evolution of Amazon Business platforms and technologies by providing direct input and feedback from the field to internal product and tech teams. The candidate will work closely with the Sales, Implementation, Product, and Tech teams. The ideal candidate has experience developing relationships across functional areas such as Procurement, Finance, and IT and has a proven track record of managing and troubleshooting data integration projects.

Roles and Responsibilities

* Engage with the largest and most complex customers, consisting of the Fortune 500
* Gain a deep understanding of our customers source to pay processes and systems to ensure we can provide a viable solution that meets their goals with Amazon Business
* Recommend solutions to help customers adopt complex business features
* Identify potential risks / gaps and propose potential workarounds
* Work closely with sales team to provide status updates and insights learned during discovery with the customer
* Relay market needs and requirements back to internal Amazon teams including Product

Management, Technical, and Category Management teams

* Collaborate and influence key internal Amazon stakeholders

Basic Qualifications

* 10+ years services delivery, pre-sales/solution architecture, and/or sales experience. B2B industry preferred
* BA/BS degree
* Ability to converse with senior customer stakeholders
* Active listener and effective communicator
* Ability to multitask, prioritize, and meet competing deadlines
* Desire to work in fast-paced, challenging environment
* Knowledge of procurement and source to pay processes and solutions
* Experience in B2B file transfers of data files in EDI, cXML through HTTPS, sFTP or AS2

Preferred Qualifications • 10+ years of ERP, Procure to Pay and AP Automation business experience

* Experience with and working knowledge of Coupa, SAP, and Ariba systems
* Excellent communications skills with the ability to manage challenging conversations in a professional manner
* Demonstrated ability to manage multiple projects including work prioritization, resource coordination, planning, and task delegation
* The ideal candidate will have a track record of managing and troubleshooting data integration projects
* Proven ability to influence others and lead customer engagements
* Strong ownership, bias for action and willingness to role-up your sleeves
* Expert use of MS Office Suite, CRMs (e.g. Salesforce.com) and other systems