About
Job Description
Wolters Kluwer Health's Clinical Effectiveness (CE) organization is a fast-growing and innovation-driven healthcare information technology (HIT) provider working on the front lines of clinical care. Our talented team of physician and pharmacist editors, technologists, and product visionaries collaborate to provide advanced clinical decision support solutions that measurably improve clinical effectiveness by helping healthcare professionals provide optimal care for their patients.
This role will lead all aspects of program management; developing and implementing strategic, large and/or multi-phased programs from original concept through final implementation, creating detailed work plans, schedules, project estimates, forecast and actual budget reports, resource plans and executive status reports. It requires highly disciplined execution and coordination between cross functional departments and several external vendors. The Senior Program Manager will be accountable for on-time, on-budget, and quality delivery of all program elements.
The Program Management Office is a recently established department within the organization. The Senior Program Manager will play a key role in establishing and creating best practices, standards, procedures, and quality metrics for assessing progress of strategic programs. He/she will also play a role in promoting the PMO vision throughout the organization and serve as a source for project management leadership and expertise.
Essential Duties and responsibilities
Key Responsibilities:
* Own the development and implementation of strategic, large and/or multi-phased programs across CE from original concept through final implementation. Identifying requirements, creating detailed work plans, schedules, project estimates, resources plans, forecast and actual budget reports, and executive status reports
* Lead cross functional task forces, hold regular program reviews, and drive progress towards milestones and deliverables
* Collaborate and work cross-functionally with various areas of the organization to identify resource, budget and time constraints, provide direction on finding solutions to issues
* Work with key stakeholders across the organization to define strategy and requirements
* Lead cross-functional development on new technology from design through delivery
* Coordinate with development teams using the Agile Scrum framework to resolve impediments to achieving goals.
* Work with remote teams to deliver supporting software and services in sync with launch timelines
* Produce clear and concise executive reports and have confidence to present to an executive-level audience on program status and progress including financial recognition
* Manage dependencies between multiple projects
* Manage program risk, including risk analysis, tracking, and mitigation
* Successfully lead the delivery of projects utilizing direct and non-direct reports
* Be an informed leader that makes and drives timely decisions within a high energy fast-paced environment
* Develops, reviews, overseas, and/or approves all project plans for conformance and program strategy
Performs other duties as assigned.
Education: BA/BS or equivalent field required
Skills & Requirements:
* 10+ years of experience with strategic planning or program management in a high growth dynamic rapidly changing business
* C-level communication skills
* Cross functional experience, particularly with global business units
* Deep experience managing large strategic complex cross functional programs
* Sufficient technical knowledge and experience to be able to communicate effectively with the multiple organizations within the company and to check/review their plans and progress.
* Self-starter; self-motivator, willing to do what it takes to get the job done.
* Strong interpersonal leadership skills and ability to commit, influence, motivate and successfully manage teams while working in a matrix / dotted line management structure, teams are not direct reports
* Conflict management skills including the ability to work with and resolve conflicting needs and requirements
* Ability to analyze data and effectively report problems through written and/or graphical formats.
* Excellent decision-making skills and business judgment
* Strong organization skills, ability to prioritize in the face of multiple project demands focus on critical details
Preferred Qualifications:
* Master's Degree
* Experience with Confluence
* Experience with JIRA
* Experience in enterprise SaaS solutions
* Project Management Professional (PMP) certification is a nice to have
Travel requirements: 5% - 10%
ABOUT WOLTERS KLUWER
Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Wolters Kluwer reported 2018 annual revenues of €4.3 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, LinkedIn, and YouTube.
EQUAL EMPLOYMENT OPPORTUNITY
Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orien