Sr Program Manager, AMXL Delivery Services Amazon
Seattle, WA

Job Description

Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards? If so, the Amazon supply chain team is looking for an experienced leader with a strong record of achieving results, to create and execute the worldwide Amazon supply chain by working closely with our retail and operations partners across the globe in order to effectively manage volume flows and fullness for our fulfillment centers and delivery stations.

Amazon obsesses over customers by offering a white glove service where we deliver TVs and other large items like furniture to customers' homes. Not only do we deliver large parcels, we unpack, assemble, install and sometimes even do tests, hauling away old items as needed.

This individual will work with multiple business and technical teams across the company to develop a new network design, get finance/operations leadership approvals, and partner with external carriers to implement changes effectively and rapidly. We are seeking a leader effective in influencing leadership across retail leadership, customer service operations, technology teams, multiple carrier partners and senior leadership. Cross-team coordination, project management and executive presentation skills are essential.

Needed Skills and Abilities:

* Influencer: Innovative leader with the ability to identify opportunities and influence organizations to gain support and overcome resistance with data and persuasion.
* Leader: Significant experience leading teams to consistently deliver valuable projects.
* Doer: Ability to successfully deliver end-to-end technology and operations projects, working through the many obstacles along the way.
* Communicator: Ability to communicate expectations and requirements equally well with business and technology teams, and capacity to write well-reasoned and data-driven proposals, performing your own data analysis as necessary.
* Problem Solver: Ability to utilize exceptional problem-solving skills to work through difficult challenges.
* Results driven: Ability to take stretch goals and wow the internal and external customers with exceptional outcomes.