Job Directory Sr. Program Manager

Sr. Program Manager
Northridge, CA

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Job Description

Careers that Change Lives

The Sr. Program Manager Product Life Cycle Management role is a leadership position within the Medtronic Multiple Daily Injection Solutions (MDIS) Diabetes Program Management team.

This position is responsible building and leading post launch through end of life mobile app based connected products.

Using broad cross-functional knowledge and comprehensive management skills, this role provides direction and leadership to a cross-functional program development team including outside partners and internal members with expertise from the following disciplines: field sales, IT, downstream marketing, product development, clinical, regulatory affairs, quality, operations, supply chain, product planning, software product management and software lifecycle management.

The Sr. Program manager will collaborate with cross-functional team members to create a sustaining and end of life process, inclusive of app and system changes. They will be the Core Team Lead, enacting our Product Development process drive quick iteration of quality products to market. They will be responsible for schedule, resources, risk management and engage with senior leadership on a regular basis.


The Diabetes Group is working with the global community to change the way people manage diabetes. Together, we will transform diabetes care by expanding access, integrating care, and improving outcomes; so people with diabetes can enjoy greater freedom and better health.

Multiple Daily Injection Solutions Business optimizes clinical outcomes and enhances the customer experience with our therapies. We are focused on innovation in connected systems, such as our current in market product, Guardian Connect. We are transforming how data is collected, analyzed, and presented through cloud based and mobile solutions.

We value what makes you unique. Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations.

Visit to see an overview of the products in our Diabetes product portfolio.

A Day in the Life

Program Execution

* Lead assigned cross-functional team members in the successful iteration of mobile applications and systems required to support successful maintenance of products in the market.

Ensures that products and platforms drive improved customer experience and quality

o Leads a forum for understanding and dispositioning field issues

o Works with IT and R&D to create and manage an appropriate escalation process

o As needed, creates Project charters and contracts

o Identifies resource needs and gaps

o Maintains and executes schedule

o Manages and tracks project budget

o Ensure team commitments are met and team members are held accountable


* Serves as the communication link between the project team and the MDIS business leader.
* Leads communication with leadership, other functions, and business units; including appropriate risk and escalation management


* Build a solid and high performing team with clear communication to leadership, extended team members, and enabling functions
* Mentors team members
* Engages team members to ensure effective team dynamics and mutual accountability.
* Bring and implement program management and life cycle management best practices within team. Influence positive change outside of Program Management team

Process Improvement

* Identifies and leads development and implementation of continuous improvement initiatives
* Provides regular updates and strategies for executive management review and decision making around program priorities, budget, timing, resources and assumptions, including impact on the customer, enterprise-wide resources, and revenues.

Responsibilities may include the following and other duties may be assigned:

* Oversees and manages the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management.
* Manages the development and implementation process of a company's products and services involving departmental or cross-functional teams focused on the delivery of new or existing products.
* Reviews status of projects and budgets; manages schedules and prepares status reports.
* Monitors the project from initiation through delivery.
* Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives.
* Develops mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, and clients.

Must Have: Minimum Requirements

To be considered for this role, please ensure the minimum requirements are evident on your resume.

* Bachelors degree required
* Minimum of 7 years of relevant experience with 5+ years of project management experience, or advanced degree with a minimum of 5 years of relevant experience with 5+ years of project management experience

Nice to Have


* Engineering or Computer Science degree
* Project Management Certification - PMP

Technical Skills

* Experience with mobile medical devices, big-data and predictive analytics projects
* Experience in the service and support of mobile applications and connected and cloud based systems
* Operational and end of life management experience
* Strong project and program management skills
* Experience in managing external partners and vendors
* Expertise in devising and implementing streamlined processes and strategic programs to improve efficiency, timeliness, and productivity
* Experience with MS Word, Excel, Project, VISIO, and Outlook and other collaboration and workflow management tools

Soft Skills

* Enthusiasm and a desire to affect change
* Demonstrated track record of leading within complex organizations requiring strong team leadership and influencing skills
* Experience working in product development, including clear understanding of the roles and responsibilities of cross-functional project teams and functional management
* Excellent communication skills and interpersonal/team effectiveness - ability to succinctly and accurately communicate to various levels of management and employees.
* Business acumen; ability to think and act from an overall "best for the business" perspective.
* Strong initiative; results oriented; strong sense of urgency.
* Strong analytical, planning, organization and time management skills to effectively develop and execute comprehensive programs and budgets.
* Effective decision making skills - experience negotiating and balancing decisions and priorities across needs of several functional departments and willingness to make tough decisions. Makes timely decisions in the face of risk and uncertainty.
* Strong analytical, planning, organization and time management skills to effectively develop and execute comprehensive programs and budgets.

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

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