Sr. Network Operations Center Technician
Dallas, TX

Job Description

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Senior Associate, Network Operations Center Technician to join our Digital Nexus technology organization.

Responsibilities:

* Provide network, system support and monitoring for business critical environments
* Monitor the operational support systems to protectively identify service impacting events relating to IT, network and facility conditions
* Escalate problems to the appropriate engineering disciplines within the organization or external vendors as required to achieve resolution
* Lead or participate on incidents from inception to resolution, including root cause analysis
* Support continuous improvement to monitor services and internal processes for resolution of support requests and production incidents
* Apply tools and techniques to proactively search for and document potential issues in production environments, and work with other team resources to ensure the highest possible quality of service

Qualifications:

* Minimum three years' experience in large Data Center Operations environment
* Bachelor's degree from an accredited college/university or equivalent work experience
* Innovative and self-motivated with highly developed analytical and problem solving skills
* Experience in supporting Windows and Linux operating systems; network, server, and storage systems (i.e., Cisco, Juniper, F5, Cisco UCS, EMC, and 3PAR); DNS, Active Directory, IIS, and network troubleshooting
* Working knowledge of monitoring platforms and analysis applications such as Nagios, SCOM, SolarWinds, Splunk, AppDynamics; batch scheduling systems such as Tivoli Workload Scheduler; databases such as SQL Server, Oracle, PostgreSQL, and Hadoop
* US Citizenship required

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.