Job Directory Sr. Microsoft Client Management Professional

Sr. Microsoft Client Management Professional
Austin, TX

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Job Description

Join Our Team We're excited you're considering joining a great place to work! At Texas Mutual, we value our employees. Our service-driven culture, competitive compensation and benefits, award-winning wellness program and excellent career opportunities make Texas Mutual a great place to work. About this PositionAt Texas Mutual, we're creating a stronger safer Texas. You can help us build outstanding technology and collaborative support services to further our cause. You will create the SCCM packages, collections, reports, and inventory of software packages including the creation of base desktop configurations. Develop standardized Windows Desktop builds (imaging). You are a recognized expert in Deploying OS and application updates, Active Directory, Group Policy Objects, and Windows Operating Systems. Join us as a Senior Systems Analyst, reporting to the IT Infrastructure Supervisor. Responsibilities & Qualifications In this Role: Provide excellent customer service by developing relationships with peers and customers Perform advanced monitoring, administration, and maintenance of SCCM environment including SQL Server databases Partner with other departments to identify, recommend, and implement solutions related to SCCM and other deployment technologies Assist and lead in the troubleshooting of SCCM Server and Client solutions from the infrastructure and application layers Perform advanced monitoring, administration, maintenance, and resolution of Microsoft technologies, including Windows Operating Systems, Active Directory, Group Policies, and PowerShell Maintain multiple OSD profiles and update, including bare metal imaging and remote deployments Lead technically complex process improvements Receive and respond to escalations from Desktop Support Center partners Secure the environment, including the remediation and mitigation of vulnerabilities Maintain Windows OS desktop security hardening Package and maintain monthly patches and software, such as applications (purchased and in-house developed) and O365 packaging and management Participate in a rotating after hours "on call" coverage schedule for data center and application related issues Required Qualifications: Bachelor's degree in Computer Information of related field or any equivalent combination of experience and education At least 5 years of related experience Experience with a virtual desktop environment Experience with Windows 10 and familiarity with the Windows 10 servicing life-cycle Advanced SCCM and Windows patch management experience, including knowledge in the management and application of updates to Windows operating systems Experience troubleshooting status messages on clients and SCCM server Expert understanding of the entire software product and development life-cycles Experience managing MAC devices and MAC OS Ability to track and manage software licensing Knowledge and experience with Microsoft SQL Server 2012 and later Experience in the administration of Microsoft Core Infrastructure technologies: Active Directory, DNS, DHCP, Group Policies Experience in the administration of Microsoft Client and Server Operating System technologies: Windows 10 and Windows Server 2012 R2 and greater Experience creating PowerShell scripts Knowledge and experience in security and protecting an enterprise environment in the form of vulnerability remediation, following best practices, creating controls, following processes, researching current trends, and recommending mitigation Experience in enterprise monitoring, including installation, configuration, and maintenance Accomplished in performing and understanding baselines and native Microsoft performance counters, with the capability to interpret results from all tool sets Preferred Qualifications: Experience with driver management Experience with Microsoft O365 Microsoft Intune configuration and administration including MAM policies Experience with Microsoft Store Experience with SSO and MFA configuration and management Okta and RSA experience Linux experience, including configuration, administration and maintenance Microsoft Azure experience Microsoft certifications Our Benefits: Day 1 health, dental and vision insurance Performance bonus 401k plan with generous match Vacation, sick, and volunteer time off Life and disability insurance Flexible spending account On-site gym Professional development Tuition reimbursement Pet insurance Identity theft protection Company-sponsored social, wellness, and philanthropy events Our Benefits: Day one health, dental, and vision insurance Performance bonus 401k plan with 4% basic employer contribution and 100% employer match contribution up to 6% Vacation, sick, holiday and volunteer time off Life and disability insurance Flexible spending account Free on-site gym and fitness classes Professional development Tuition reimbursement Pet insurance Free identity theft protection Company-sponsored social and philanthropy events Texas Mutual Insurance Company is an Equal Employment Opportunity employer.

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