Sr. IT Program Manager - Renton, WA
Renton, WA

Job Description

Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, telepsychiatry and medication management - are leading the way to a new level of care.

We recently joined OptumRx, a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Take a closer look to learn why a career with Genoa Healthcare might be the path to discovering your life's best work.SM

This is a senior role that will work closely with C-level execs and other senior level managers gathering information, providing feedback and making recommendations to create technology solutions. Act as a program management leader to head up technical projects for the company.

Major Duties & Responsibilities:

* Manage technical projects and programs while working closely with business partners, non-technical and technical staff.
* Gather requirements and define scope of projects as well as resource allocation requirements.
* Manage vendor relationships both technical and non-technical.
* Create a communication strategy that reaches all levels of the organization with the information they need to see.
* Communicate project status/progress with project teams, management and interact with C-level staff.
* Develop plans and schedules for projects with well-defined milestone that fit within the corporate vision and information strategy.
* Perform cost benefit analysis with the information gathered from senior business leaders and management.
* Ability to travel to key corporate sites to meet with other internal or external management teams.
* Ability to interact with diverse technical and non-technical groups, spanning all organizational levels.
* Understand, comprehend and explain a data-driven approach to solve complex challenges.
* Lead the requirement gathering process with our business users, including help defining valuable cost benefit analysis and put together a schedule and plan with the help of our vendors and internal technical staff to deliver the solution.

Knowledge & Skills Requirements:

* BS/MS in Computer Science or related fields and/or relevant work experience.
* 8-10 years of program management or related experience in B2B software with a proven track record developing and driving initiatives, managing development, and interacting with customers preferably within the insurance/financial services industries.
* Experience managing large scale projects using well defined, industry standards and project design life cycle, six sigma and/or operational excellence methodologies.
* Understand the advantages of leveraging business intelligence, data warehousing and application development to streamline the company's processes and operations.
* Strong interpersonal skills including the ability to effectively collaborate with team members in marketing, sales, development, and customer support.
* Understanding of general business issues including external factors that impact the business, industry, and product strategy.
* Experience identifying and documenting customer requirements, preferably in the insurance agency market.