Sr. Consultant, Salesforce Business Analyst, Quote to Cash (All Regions/Remote)
Dallas, TX

Job Description

Appirio, a Wipro Company helps customers improve Worker & Customer experiences with outcome-oriented consultants who bring the latest digital thinking and unmatched cloud experience. We create actionable strategies that deliver results quickly, and help organizations adapt to a new experience-driven era. We do this by harnessing the power of one of the world's largest crowdsourcing communities and thousands of pre-built solution accelerators. Appirio is a trusted partner to some of the world's largest brands, including YP, Cardinal Health, Coca-Cola, eBay, Facebook, Home Depot, Sony PlayStation, Moen, and IBM.

Duties

The Senior Consultant will work with customers to understand their business processes and requirements, as well as design, configure and test Salesforce Quote-to-Cash/Configure, Price, Quote (CPQ) (formerly Steelbrick) in accordance with client requirements.

Responsibilities

* Support business development by partnering with sales to cultivate client relationships
* Author scope of work (SOW) documents
* Lead workshops to provide best-practice Quote-to-Cash (CPQ & billing) guidance on processes in accordance with system capabilities
* Conduct discovery meetings to define client future-state needs
* Educate the customer on Salesforce Quote-to-Cash setup and technical requirements
* Complete configuration documents in partnership with the customer
* Configure application to meet Customer's specific business process requirements
* Educate client on unit and acceptance testing best practices; develop testing scripts
* Document and track customer product enhancement requests and discovered bugs
* Assist in activities to support migration to and integration with Salesforce CPQ
* Provide train-the-trainer, administrative, and reporting training to the customer
* Maintain mastery knowledge of Salesforce Quote-to-Cash product-suite

Education and Required Experience

* Bachelors degree in business, computer science, information systems or related field or its equivalent
* Not eligible for visa sponsorship
* 3+ years designing, configuring and testing SaaS solutions focused on CPQ
* Implementation experience with CPQ products (i.e., Big Machines, Apptus, CallidusCloud, Steelbrick). Salesforce Quote-to-Cash (formerly Steelbrick) strongly preferred.
* Functional and technical experience with Salesforce.com preferred
* Business analysis and requirements gathering abilities
* Ability to effectively transfer knowledge to customers and colleagues
* Enthusiastic, professional, and confident personality, with a focus on team and individual success
* Driven by customer success with a team player attitude
* Previous consulting experience with a consulting/software company strongly preferred
* Ability to work from home and travel up to 50%
* Not eligible for Visa Sponsorship

We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.