Sr Business Systems Analyst- Credit Systems Gm Financial
Arlington, TX

Job Description

OverviewThe Senior Business Systems Analyst - Credit Systems provides advanced system support for the originations related software applications used by multiple business departments. These responsibilities include the gathering and documenting of requirements to facilitate enhancements, changes and/or fixes within the Credit Systems applications. Additional support includes application configuration and maintenance, systems testing, and end-user production support. The Senior BSA - Credit Systems will be deeply involved throughout the software development lifecycle as the requirements subject matter expert and is expected to take leadership and ownership for the delivery of the solution. Additionally, the Senior BSA - Credit Systems will provide both technical and functional support to the end-users and will have a solid understanding of the business processes and how those processes relate to the associated business applications. Responsibilities JOB DUTIES

* Formulate and define systems scope and objectives based on the business needs, a thorough understanding of business systems, and industry standards
* Gather, analyze and document business and functional requirements and recommend innovative solutions
* Plan, organize and direct the implementation of business solutions in accordance with company and organizational strategies
* Develop and manage relationships with business, internal and external IT partners to provide technology based solutions to business needs
* Perform complex, advanced analysis to creatively solve problems
* Support development, QA and UAT activities as it pertains to system functionality throughout the project lifecycle
* Identify application risks, impacts, options and recommendations for mitigation
* Create and maintain process flows, component diagrams, and detailed process functionality
* Coordinate and lead interaction across multiple platforms and groups in order to produce quality deliverables
* Provide direction and mentoring to entry-level business systems analysts
* Perform other duties as assigned
* Conform with all corporate policies and procedures

Qualifications Knowledge

* Knowledge of business processes for supported business groups
* Working knowledge of information systems and operations systems for supported business groups

Skills

* Ability to interact with staff at all levels
* Ability to meet expected delivery dates and the tasks necessary to achieve objectives
* Ability to work directly with senior level management
* Deadline oriented
* Excellent writing and speaking skills
* Must be a self-starter and able to manage the investigations function with minimal supervision
* Strong in the use of Microsoft Office software
* Strong people skills

Additional Knowledge Skills and Abilities

* Thorough and advanced working knowledge of GM Financial/AmeriCredit's retail and lease credit systems both technically and operationally
* Advanced understanding and experience with the software development lifecycle
* Maintain advanced technical and functional awareness and competence of support business applications, and organizational and industry technology sta
* Capable of acting as a liaison by relating business issues to internal and external ITS partners, and relating technology solutions to business customers
* Ability to build consensus, use active listening skills, and to work harmoniously with others in getting the job done while promoting a culture of t

Education

* High School Diploma or equivalent required
* Bachelor's Degree in Computer Studies preferred

Experience

* 3-5 years support experience in an IT environment and respective business area in analyzing and implementing applications systems; ability to write and interpret intermediate level SQL queries required

Working Conditions

* Occasional overtime or split shifts may be required
* Subject to stressful situations
* normal office environment
* Fast-paced office environment
* Strong focus on providing quality service to internal and external customers
* Limited travel may be required to support business needs