"A dreamy business offering has at least four characteristics. Customers love it, it can grow to very large size, it has strong returns on capital, and it's durable in time-with the potential to endure for decades. When you find one of these, don't just swipe right, get married." - Jeff Bezos
Amazon Business (AB) provides business customers everything they love about Amazon, for work. AB hit $1B in Sales within one year after its April 2015 launch and has continued with rapid and sustainable growth. AB is focused on building a unique shopping experience and a corresponding delivery experience for business users with access to millions of products, business-only selection, and quantity discount pricing, business oriented payment methods, data analytics, and multi-user account management. While there are similarities to our consumer business AB has many unique challenges with some customers having 1000s of users, buying in large quantities, and wanting to purchase and receive deliveries in many different ways then consumers.
As Business Intelligence Engineer for the AB Operations you will play an integral role to the growth and profitability of AB. We are just starting to build the tools and metrics to really understand the customer experience and cost drivers for the business and tease out how this experience varies across a wide selection of customers from micro businesses to large enterprises, to public universities, and healthcare providers to name a few. As the Worldwide Ops AB BIE, you will be responsible for everything from helping us evolve our data cluster ensuring we have access to all of the date needed to model our operations from purchase through final delivery and post-sales support to modeling complex/abstract problems and discovering insights through the use of statistical, data mining and visualization techniques. Further, you will help automate processes by developing deep-dive tools, UIs, metrics, and dashboards to communicate these insights to our operation and business partners.
To be successful you will need the ability to remain flexible and adept to learning new tools and systems. Our environment is deadline driven, fast paced and requires you to be detail-oriented and comfortable interacting or working with multiple teams (business and technical).
Amazon is a company operating a marketplace for consumers, sellers, and content creators.