This role will capture design details, assist in configuration, testing of JDA products, and support go-live and client activities regarding JDA implementation projects.
* Assists Project Managers in planning efforts * Provides advice to customers regarding industry best practices and process methodology * Provides non-technical support during the 'go-live' period * Provides primary user support and verifies that the system provides the required business functions and maintains data integrity * Ability to prepare and deliver presentations for user, management, and executive level audiences * Communicates and/or supports the business cases to PMG and PD regarding specific trends for future product functionality and enhancements. * Conducts/leads business process analysis or design/construction phase of the project that leads to writing functional specifications * Creates and modifies procedural and system documentation throughout the project * Creates detailed tasks on overall project plan (i.e. during sales cycle, after the project plan is complete, or based on enhancements) * Develops and executes test scripts to ensure JDA software consistently meets the customer's business objectives * Develops functional specifications for modifications, interfaces, reports and screens that meet the customers' business objectives and are of sound design * Ensures knowledge transfer is conducted with key customer project team * Is a thought leader in their Product Solution area of focus and is able to apply that knowledge to customer situations * Recognizes and highlights incremental revenue opportunities with existing customers / projects. * Serves as a functional liaison and attends and contributes to key meetings between Project Manager, key customer contacts, and customer users, up to and including key executive project sponsors * Understands how the JDA solutions within area of focus can be configured and delivered to better facilitate customer business processes, ensuring ability to design, execute, and deliver
* BS/BA degree required * Implementation project knowledge and experience strongly preferred * Proven experience installing and configuring planning products * Understanding of Database and Knowledge on SQL queries * Knowledge on Unix commands * Excellent communication, client relationship and analytical skills
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