Provides complex analytics and reporting services, working to improve and automate unclaimed property systems. Deals with complex external client issues (on-going client servicing for various programs, resolving operational issues, and product implementations). May allocate/coordinate work within a team/project. Assists in communicating needs and issues with internal and external clients. Participates in innovative product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions. Solves complex problems based on an understanding and knowledge of the intricacies of the system. Uses in-depth Unclaimed Property and Escheatment knowledge to apply ingenuity and creativity to common repeat problems and determines more permanent resolutions. Provides technical assistance and support to lower level client processing roles. Supervises a small Client Processing team. Contributes to the achievement of team objectives.
Qualifications Bachelors degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred. 7-10 years of total work experience is preferred. Experience in brokerage processing is preferred. Applicable local/regional licenses or certifications as required by the business.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.
Primary Location: United States-New Jersey-Jersey City
Internal Jobcode: 70603
Organization: Pershing Domestic-HR06431
Requisition Number: 1909330
About Bank Of New York Mellon
BNY Mellon is an investments company which provides investment management, investment services and wealth management.