Epic Analyst II
Boston, MA

Job Description

Job Posting Description

At Boston Children's Hospital, success is measured in patients treated, parents comforted and teams taught. It's in discoveries made, processes perfected, and technology advanced. In major medical breakthroughs and small acts of kindness and in colleagues who have your back and patients who have your heart. As a teaching hospital of Harvard Medical School, our reach is global and our impact is profound. Join our acclaimed Pediatric Physicians' Organization at Children's (PPOC) department and discover how your talents can change lives. Yours included.

This Special Applications Developer will be responsible for:

* Participating as a project team member on practice specific or PPOC wide projects as assigned.
* Working with the Epic Administrative Application Team Lead to monitor product development and working with vendor to keep staff current on all system optimizations and upgrades.
* Performing in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software. Understanding the choices involved in application configuration, and impact/opinions of end-users.
* Developing and maintaining proper documentation of support and customization materials for the activities and tasks assigned.
* Preparing and keeping current documentation for internal processes, system work-flow, and testing scripts.
* Supporting training and implementations, as needed.
* Providing Tier-2 support for the application and troubleshooting problems and questions from end users.
* Analyzing new functionality in releases to determine how it should be used.
* Being part of the team to review and test each new release.
* Being familiar with physician practices' workflows and patient experiences within your organization.

To qualify you must have:

* The knowledge of theories, principles, and concepts typically acquired through completion of a Bachelor's degree in Clinical, Business, Engineering, Computer Science or licensed healthcare professional desirable and four plus years of previous related experience.
* A minimum of 3 years of implementation experience as an Epic Cadence or Prelude Analyst.
* The analytical skills to resolve highly complex problems requiring the application or technical principles, theories and concepts and in‑depth, cross‑functional experienced‑based knowledge.
* Communication skills in order to effectively deal with conflicting views or issues and mediate fair solutions, or well‑developed writing skills.
* Experience with Electronic Health Records, Practice Management Systems software and applications.
* Experience working with process owners and users in gathering requirements, creating specifications, system design, and application design.
* Willingness travel to Epic headquarters in Verona, WI to attend training classes, as needed.

Boston Children's Hospital offers competitive compensation and unmatched benefits, including affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, cell phone plan discounts and discounted rates on T-passes (50% off). Discover your best.

Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.