Job Directory Amazon Solutions Architect
Amazon

Solutions Architect Amazon
Seattle, WA

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About Amazon

Job Description

About Amazon Pay

Amazon Pay provides consumers and merchants the simple and trusted way to pay and get paid online through multiple access channels. Amazon Pay allows more than 300 million Amazon buyers to login, pay and get items shipped to their preferred destinations on a merchant's website securely using their payment and address information that is stored on Amazon.com. Amazon Pay is a service that makes it easy for millions of buyers, who have established a relationship and stored their shopping details with Amazon, connect and transact with merchants, on external merchant sites and applications. Amazon Pay helps merchants quickly turn visitors into high-value customers, lower acquisition costs, improve conversion rates, and rapidly boost sales revenue. Amazon Pay is now offered in countries in North America, Europe, and Asia, and continues to grow.

Our goal is to become the method that every customer chooses to pay a merchant, worldwide. Amazon is bringing together its unrivaled customer data, world-class personalization technologies and unique positioning within the e-commerce value chain to enable other retailers, partners and enablers to create a unique commerce and purchase experience that benefits buyers and merchants globally. With a relentless obsession for our customers - both merchants and buyers - we are growing rapidly and offer a unique opportunity to join a small, high-visibility organization that has the potential to contribute to a sizable part of Amazon's overall growth.

About Amazon Pay Integration

The Amazon Pay integration team is responsible for removing technical barriers from merchants and platforms to ensure a timely and successful launch of the Amazon Pay product. Teams integrating are guided to integrate in a manner that promotes a smooth and frustration-free buyer experience. The primary functions of the team include establishing customer confidence in the solutions offered, conveying implementation best practices, and providing input and feedback from the field to the engineering teams developing the platform.

We're currently looking for a highly skilled Solutions Architect to join our team. Solutions Architects engage with Amazon Pay merchant and solution provider technical teams to integrate the Amazon Pay product line into their website and back office systems. You should be an effective communicator, quick to learn new tools and systems, and flexible in the face of change. Our environment is fast-paced and requires someone who is comfortable working in a deadline-driven environment.

Responsibilities:

* Act as product consultant/expert by learning how our products work, both from a technical implementation standpoint as well as a business process standpoint, and then leveraging that knowledge to help merchants and solution providers complete their integrations in a timely and quality manner.
* Engage with managed merchants and solution providers via phone, email and web to support integrations.
* Review integrations to ensure completeness and quality standards are maintained.
* Ensure on-time launches by managing integration efforts according to a standard or customized project plan.
* Write, edit and/or review customer-facing aids (guides, templates, webinars) in integration efforts.
* Identify areas of potential customer dissatisfaction with policy/process on Amazon Payments integration materials and work with relevant team(s) to improve the merchant experience.
* Maintain communication with management regarding project status, metrics, and risks.
* Potential for minimal travel (

About Amazon

Amazon is a company operating a marketplace for consumers, sellers, and content creators.

Headquarters
Size
876800 employees
Amazon

410 Terry Ave N

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