Job Directory Solutions Architect

Solutions Architect
New York, NY

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Job Description

All Covered is focused on enabling the success of small and medium-sized businesses through the effective use and management of technology. The company is the US industry leader in the provision of IT Services for companies with between 10 and 100 employees. Our company serves 37 of the top 100 cities in the US and has thousands of clients across every major industry.

Our comprehensive services, including network, server and desktop support are delivered by a world-class team of technical experts. They possess a broad-based knowledge and take a vendor neutral approach. Our success with over 1,000 contracted clients has created a need for outstanding IT talent looking for exciting and lucrative career opportunities.

Our culture is based on a core team of professionals always striving to deliver the best solutions for our clients. We value honesty, enthusiasm, respect, ownership, excellence and a service oriented attitude. This culture is essential to our success, distinguishing us from our competition and enabling us to hire and retain the best and brightest people in this business.

Job Summary: The objective of the Solutions Architect is to develop technology solutions and strategies for clients and ensure the growth of the project revenue stream by facilitating the sale of opportunities, ensuring project services through accurate proposal development and pre-sales design. Additionally, the SA provides oversight for complex project implementations. The SA will help grow and expand the breadth and depth of solutions delivered to clients.

Duties and Essential Job Functions:

* Provide sales support (business technology strategy and solutions) for both ACC and project opportunities
* Design and implement successful, high value technology solutions
* Participate in assessments and Technology Business Plans
* Function as technical SME and resource for escalation of technical issues
* Possess strong consulting skills including an ability to provide strategic recommendations that provide business value to clients
* Respond to escalation issues from team members, project managers and Field Engineering
* Maintain overall utilization rate of 70%.


* BA or BS degree or equivalent combination of relevant education and experience
* 8+ years multiple operating systems network engineering/administration experience
* VSTP (VMWare), MSITP (Microsoft), CCNA (Cisco) and/or equivalent engineering and technical sales cerfifications preferred
* Able to explain and guide clients through technical issues
* Ability to develop professional services proposals
* Demonstrated experience implementing IT projects
* Significant design experience around network design including LAN/WAN, TCP/IP, messaging technologies, database technologies, security solutions, etc.
* Advanced knowledge of disaster recovery, business continuity and risk management solutions
* Successful experience designing and installing networks in multiple environments for multiple clients
* Project management skills and experience preferred
* Proven dedication to enabling quality through continuous improvement
* Exhibits strong coaching skills and potential leadership skills
* Excellent verbal and writtin communication skills
* Successful at working in a team culture
* Possess valid and clear drivers' license.

Internal/External Contacts:

Daily interaction with team members and a variety of clients. The SA works closely with the Relationship Managers, Project Managers, Manager of Field Operations and Director of Field Engineering to ensure client satisfaction expectations are met.

Working Conditions:

The majority of work will be performed at client locations which may vary in terms of quality of workspace. Must be able to lift, carry, and reposition all parts of user workstations, network appliances, and printers. Consecutive hours spent at a time sitting in front of computer monitor and using keyboard and mouse. Frequent driving from one client location to another.

All Covered offers competitive salaries and benefits

All Covered is an Equal Opportunity Employer

All Covered is a Gold Certified Microsoft Partner

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