Software Development Manager Amazon
Seattle, WA

Job Description

The Alexa Voice of the Customer Technology team builds the technology that enables Alexa customers to express their opinions to Alexa at scale, and allows Alexa to adapt and improve. We joined this team because we like being close to the customer, understanding customer opinions, and connecting customers to Alexa in a way that has never been possible before. Our teams work in a fast-paced environment with people who are passionate about our customers, experiences, and systems. As a member of the team, you should be able to learn new concepts quickly and feel at home in a new and constantly evolving space.

We're looking for a Software Development Manager (SDM) to lead and grow the programs we support. The ideal candidates are passionate about the customer experience, takes pride in building high quality software, and have a demonstrable track record of successfully delivering new features and products. They value collaboration, making data-driven decisions, and can comfortably communicate with others, in both technical and non-technical roles.

We're looking for a technical leader, a people manager, and a collaborative team member with the ability to work in a diverse team. The SDM will be involved in architectural decisions, contribute to systems development, manage launches and operations, and improve engineering processes. The SDM will develop a talented team of software engineers, focused on building scalable, reliable, and maintainable systems. In addition, the SDM will collaborate with product managers, designers, and researchers to innovate and rapidly validate new opportunities.