Does solving hard problem, like predicting likelihood of Amazon's customer to engage with notification, excites you?
Message Selection Team in Automated Advertising is looking for Software Development Engineer to work on system responsible for any direct communication to end customers for amazon and its subsidiaries. Direct communication can be sent through any medium such as email, push notification, sms, as well as other means like Line, WeChat, Amazon Assistant and include order specific notifications such as order confirmation, shipment tracking and delivery confirmation as well as marketing emails such as new product releases that the customer may benefit from, campaign such as view follow up emails, recommendations based on user's behavior and abandoned cart emails urging the user to complete the purchase.
Our mission is to select a message for customer to feel the same curiosity and delight to see a notification from amazon as they feel to see an amazon box on their doorstep.
We are building a system to determine day and/or time of a week to send message and how many, while minimizing possibility of customer opting out and makes customer feel that Amazon "gets" them by building machine learning models derived from customer behavior, feedback and other engagement activities.
As a Software Development Engineer, you will participate in the full development cycle, end-to-end, the design, development, implementation, testing and produce comprehensive, usable software documentation of large-scale distributed software applications. Translate functional requirements into robust, scalable, supportable solutions that work well within the overall system architecture. Evaluate and make decisions around the use of new or existing software products and tools. Taking your ideas from inception to deployment, you will apply your software engineering expertise to shape, refine, and redefine our systems. You will come up with new data-driven ways to continuously improve our solutions and to empower business owners to use them.
Being a part of our team comes with the undying love and devotion of the multiple dogs that roam our team area. You will also have the opportunity to attend frequent lunch and learns to grow your skill set and our monthly Board Game Night to kick back and relax with your teammates.
Our team is an agile, fast-moving team looking to expand the world's best customer notification platform. To do so, we are looking for truly exceptional software development engineers.
Amazon is a company operating a marketplace for consumers, sellers, and content creators.