Job Directory LivePerson Software Development Engineer II -Data APIs
LivePerson

Software Development Engineer II -Data APIs LivePerson
Seattle, WA

LivePerson is a technology company that develops products for online messaging, marketing, and analytics.

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About LivePerson

Job Description

Liveperson is an expert based culture, built on the drive and passion of smart people! Our business is growing and we are looking for people like you!

LivePerson is the global leader in conversational commerce solutions and we aim to make life easier by transforming how people communicate with brands. Our 18,000 customers, including leading brands like Citibank, HSBC, Orange, Virgin Atlantic, RBS and Liberty Global, use our conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship - a conversational relationship - with their millions of consumers.

Over the next three years, our goal is to transform the 268 billion analogue phone calls between a brand and its consumers to digital on the LiveEngage platform. By doing this, we enable consumers to get back time and experience a more connected relationship with the brand in which sales, service, marketing, branches, stores, and contact centre's become a unified experience.

The successful candidate has an opportunity to join a highly outstanding team within a fast-paced and successful organisation.

In this role you will:

* Define, design and build a data analytics platform and external facing real-time Data APIs that power conversational commerce and customer intelligence.
* Define, design and build an internal and customer facing experimentation platform to measure and evaluate machine learning/NLP models.
* Productionalize and scale the ability to build, evaluate and deploy machine learning and NLP models.
* Work with Machine Learning experts, data analysts and statisticians to solve real world customer problems.
* Build high throughput, low latency microservices. Solve hard engineering problems around large scale data processing and computation.
* Work with cutting edge technologies like Kafka, Cassandra, ElasticSearch, Spark etc. to solve interesting ML, data and analytics problems.

You should be an expert in:

* Bachelor's degree in Computer Science or related field
* 5+ years experience building successful production software systems
* Solid understanding of data structures and algorithms
* Strong programming skills in Python, Java (nice to have… Scala, Go)
* Good working knowledge of relational and NoSQL databases like Elasticsearch, DynamoDB, PostgreSQL etc
* Experience with Service Oriented Architectures, HTTP REST, Stream Processing
* Experience with Docker (Kubernetes a plus)
* Experience with Maven, Gradle, Git and other Development tools.
* Experience integrating with third party APIs

We care about you.

LivePerson works hard to create a positive employee experience. Your life outside of the office is important to us. We support our teams with competitive benefits and paid time-off that enables our family to take the time they need to recharge.

We want you to feel part of our LivePerson family.

Team events, daily snacks and happy hours on occasion will help you settle quickly into your new workplace.

You can read more about LivePerson and Our Principles here - https://www.liveperson.com/company/#guiding-principals

Our company believes equal opportunities for both genders is something that has been overlooked for too long.

To shake up the industry, LivePerson CEO Robert Locascio recently launched the Equal AI initiative - established to focus efforts on eradicating gender bias in AI engineering. We are also keen on getting women enthusiastic about software engineering by sponsoring "WomenHack" and "Female's Favor{IT}e Conference" events globally.

LivePerson provides equal employment opportunity without regard to an applicant's race, color, age, national origin, religion, sex, gender identity or expression, sexual orientation, veteran status, disability, pregnancy, genetic information, or any other status protected under applicable law.

About LivePerson

LivePerson is a technology company that develops products for online messaging, marketing, and analytics.

Headquarters
Size
1341 employees
LivePerson

475 10th Ave 5th Floor

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