Software Development Engineer, Customer Experience Amazon
Seattle, WA

Job Description

Are you passionate about protecting customer experience? Do you get excited at the opportunity of solving tough problems? If you said "YES" we have opportunities in the Defective Inventory Management team. The Defective Inventory Management team is responsible for protecting customer experience and brand value. This team owns critical services that is used to prevent defective inventory from being shipped to Amazon's buying customers. Amazon's ever expanding and vast supply chain consisting of heterogenous nodes makes this a very challenging problem. We use AWS technologies like Kinesis, Lambda, SQS, dynamo DB to build scalable and highly available systems.

The team is also building an Inventory Inspection Platform to proactively detect defective inventory before it ever reaches the customer. We have ML systems that create a funnel of suspected inventory before we see any signals from the customer. The Inventory Inspection Platform is being built to perform automated inspections on the suspected inventory to confirm defects and perform enforcement. We are experimenting with various product attributes ( Images, X-rays, weight etc ) and ML models to perform automated Inspection.

In this team you will have the opportunities to design and develop new systems. You will be part of a dynamic team of engineers where creative thinking and team work is highly valued. In this team you will enjoy low operational burden and tons of opportunities to innovate. Bias for action and the ability to deal with ambiguity are core requirements of a strong candidate.