Job Directory Amazon Software Development Engineer - Amazon Connect Agent Experience
Amazon

Software Development Engineer - Amazon Connect Agent Experience Amazon
Seattle, WA

Amazon is an electronic commerce and cloud computing company.

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About Amazon

Job Description

Want to disrupt an industry by delighting customers? Come work for one of the fastest growing AWS services! At Amazon Connect we are obsessed with customers and are building highly disruptive innovations that delight our customers. Our product touches millions of people daily and disrupting an industry with ground breaking innovations.

Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences.With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.

We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud.

As a developer in the Connect Platform Engineering team you will be working on the design and development of the next generation of agent management and contact routing services. You'll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more.

Learn more about Amazon Connect here.

About Amazon

Amazon is an electronic commerce and cloud computing company.

Headquarters
Size
630600 employees
Amazon

410 Terry Ave N

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