Site Reliability Engineer
San Francisco, CA

Job Description

Description

Want to be a go-to person for site reliability on the most-used learning platform in the U.S.? Want to work on a service that is rapidly scaling and relied upon by millions of students and teachers worldwide?

Quizlet is an indispensable utility used daily by millions of students and teachers around the globe. If our site goes down, even just for a few minutes, the pain is felt intensely. Speed is crucial, and downtime is not an option as we grow - during the school year, we are in the top 20 most-visited websites in the U.S. These are challenges you will face on day one at Quizlet.

Responsibilities

* Engage with service owners to improve the entire service lifecycle - from inception and design, through deployment, operation, maintenance, and sunset.
* Help service owners drive their services through the service lifecycle through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
* Help service owners maintain their services once they are live by measuring and monitoring availability, latency, and overall system health.
* Help scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
* Practice and evangelize sustainable incident response and blameless postmortems.

Qualifications

* Experience in designing, analyzing and troubleshooting distributed systems serving production traffic.
* Experience with algorithmic thinking, data structures, and software complexity.
* Experience in writing scripts in one or more languages such as Python or Go as well as $SH.
* Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
* Ability and desire to debug and optimize code and automate routine tasks.
* Experience with on-call duty, know why it's hard, work to improve it, and make it so well documented that every engineer wants to be on rotation.
* {Passion|Interest|Experience} with automation of code testing and deployment through the use of containers.

Quizlet's Team Culture

We're extremely proud of the powerful impact our study tools are having on people's lives across the U.S. and the world. Our focus on quality, usability, and performance across all platforms has helped Quizlet grow organically to a top U.S. web brand with top education apps on iOS and Android. We regularly visit classrooms across the Bay Area to see Quizlet's users in action. We believe in teamwork and communication, and we believe in each other - every member has the confidence and flexibility to take a stab at new problems across functions. We love technology and we love helping people. Come join us!