Job Directory ServiceNow HR Service Delivery Developer

ServiceNow HR Service Delivery Developer
Springfield, VA

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Job Description

Are you interested in working in a dynamic environment that offers opportunities for professional growth and new responsibilities? Are you interested in helping clients drive alignment with their business, improve organizational and human resource performance and establish a culture focused on adding business value? That is what the new generation of human resource transformation is all about. If you are seeking a role that offers you the opportunity to advise Government and Public Services clients through critical and complex issues, while allowing you to develop personally and professionally, consider a career in Deloitte's HR Transformation practice (HRT).

Work you'll do

As a ServiceNow Developer within our HRT team you will:

* Have experience working with ServiceNow, particularly the HRSD module

* Have working knowledge of custom configuration of the ServiceNow HR Module
* Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work

* Participate in team problem solving efforts and offer ideas to solve client issues

* Conduct relevant research, data analysis, and create reports

* Maintain responsibility for completion and accuracy of work products

* Assist in proposal development, as requested

* Actively expand consulting skills and professional development through training courses, mentoring, and daily interaction with clients

* Support implementation and O&M practices while taking ownership of technical tasks
* Collaborate with fellow developers and testers in an Agile development environment
* Develop applications to fulfill modern data capture

* Work with government product owner to provide technical insight on business requirements and functional design

* Work onsite in Springfield, VA

The Team

Human Resources Transformation

The HR Transformation team is a core component of our Human Capital practice - the work we do supports the five major issues our clients are facing. We collaborate with our clients to develop leading global HR strategies and support organizations in achieving excellence through implementing solutions that transform how they organize, develop capabilities, deploy leading technology, and deliver a leading employee experience.

Keeping the employee in mind, all our services cater to improving an organization's productivity through their human capital asset. The client issues we work with range from the need for a comprehensive HR strategy to determining the need for new and enabling technologies, to streamlining HR operations and transforming the way HR is delivered.



* Must be able to obtain and maintain the required security clearance
* Have experience working with ServiceNow, particularly the HRSD module
* Have working knowledge of custom configuration of the ServiceNow HR Module
* Bachelor's Degree in Business, Economics, Mathematics, Psychology (I/O Psychology, Sociology, Information Technology, Hard Sciences with a focus on research and analysis, or other field
* 1+ years of relevant consulting or industry experience with

* Proven experience effectively prioritizing workload to meet deadlines and work objectives

* Working knowledge HTML5, CSS, and JavaScript (AngularJS)

* Experience using Agile methodologies
* Proficiency in word processing, spreadsheet, and presentation creation tools, as well as Internet research tools


* Working knowledge in ServiceNow Configuration Management, general ServiceNow System Administration, Security/access configuration in ServiceNow, development and implementation of ServiceNow HR module, Amazon Web Services (AWS), and/or Business Process Modeling (BPM)
* Working knowledge of MySQL databases, Python, and enterprise software (e.g. ERP)
* Experience with web services integration, specifically SOAP and REST
* Experience with Business Rules, Script Includes, UI Actions, and Scheduled Jobs

How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.


At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte's culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: E20ROSCACSAR72946-HC


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