Server Administrator
Dallas, TX

Job Description

What you'll be doing:

* Provides technical support for both hardware and software issues encountered by users/clients
* Manages the configuration and operation of client-based computer operating systems
* Monitors the system daily and respond immediately to security or usability concerns
* Creates and verifies backups of data
* Responds to and resolves help desk tickets/requests
* Upgrades systems and processes as required for enhanced functionality and security issue resolution
* Administrates infrastructure, including firewalls, databases, malware protection software and other processes
* Reviews application logs
* Installs and tests computer-related equipment
* Coordinates with third parties and clients to ensure smooth running of the business
* Monitors and maintains all resources
* Researches new technologies to implement towards growth of the organization
* Connects with users and checks if there are any problems within the existing system to apply resolutions
* Determines and provides user access, privileges and security
* Orders and set up a new hardware as and when required
* Provides understanding of the behavior of software/hardware for accurate deployment
* Applies understanding of various tools for deployment and usage for the organization

Job Qualifications:

* Enterprise service/server management skills is required
* TRIRIGA/IWMS server management experience preferred
* Minimum of 4+ years' experience in system administration
* AWS Cloud Services and working Azure highly preferred; any Cloud Service Management experience will be accepted
* Associate or higher degree in a related field required
* Extensive experience with VMware, VPN, Firewalls, SSO and SSL
* Advanced knowledge of system vulnerabilities and security issues
* Ability to respond to help desk requests after hours on a limited basis
* Possess prior working experience with installing and maintaining Red Hat Linux computer and network systems.
* Experience providing overall support to a large user base is a required
* Be familiar with performance and network tuning
* Must possess the ability to read logs files and provide RCA.
* Must be familiar with or worked with IBM WebSphere & IBM WebSphere Liberty
* Certification with IBM WebSphere & IBM WebSphere Liberty is desirable
* Must have some database experience (Oracle, DB2 or Microsoft SQL)
* Must be able to troubleshoot general network issue (Network connection issues and server down issues)
* Must be able to install software such as Patches and upgrades
* Have high flexibility in working hours/days for maintenance activities
* Ability to travel as required for business on client sites and trainings
* Possess experience managing all system security levels in an organization
* Must have solid communication, analysis and troubleshooting skills for diagnosing problems
* Possess experience managing Enterprise Antivirus and data protection solutions
* Possess experience maintaining, managing and documenting industry standard policies/procedures
* Possess experience managing software licensing and SLA's with client and vendors

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