Senior User Experience Designer, Amazon Customer Reviews Amazon
Seattle, WA

Job Description

As a Sr. UX Designer for Amazon Customer Reviews, you will lead and shape the customer experience around consuming reviews. You will craft simple solutions for finding the most relevant information in any review, ensuring customers can make confident purchase decisions (whether they buy or not) based on what they read. You have an inventor's spirit, highly refined aesthetic sensibilities and a fine-tuned ability to contextually communicate the right thing in the right place at the right time to customers. You obsess over the customer experience; never settling for good enough. You continually inspire those around you to do better for the customer. You love to dive into unknown territory and invent simple, elegant solutions to complex challenges. Your work will focus on mobile first, but you should be passionate about expanding features that move with the customer from one device to another.

The Amazon Retail Experience Design team is a group of highly curious designers, researchers, and prototypers working collaboratively to bring products to life, power the Amazon shopping experience, and deliver innovation at incredible scale across all devices and touch-points. Our team is excited to welcome a new creative and driven designer to join us as we build best-in-class shopping experiences for millions of people around the world.

Responsibilities

* Use business requirements, customer research and customer feedback to assist in developing scenarios, use cases, and high-level requirements
* Design conceptual sketches, wireframe information architecture, high-fidelity mockups, and interaction specifications
* Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency
* Develop and maintain detailed design patterns that scale for your team and influence other designers
* Lead brainstorming sessions and give presentations to drive design, demonstrating features and flows
* Understand and respond to data (metric tests, usability studies), using that to inform future design

Amazon is an Equal Opportunity- Affirmative action Employer - Minority/Female/Disability/Veteran