Senior Systems Engineer
Denver, CO

Job Description

Summary

Provide network and system engineering and support of all firm wide infrastructure and server equipment, related operating systems, management tools, and main functionality during core business hours (M - F, 8:00am - 5:00pm MST), scheduled maintenance windows (10:30pm - 4:30am MST), and after hours support (24 x 7) as required. Primary technical engineering ownership and tier 2 support and management for products/technologies that encompass the network and systems, related operating system and functionality (Azure, Office365, Cabling, Routing/Switching hardware, UPS, Internet, Firewall, SAN, Windows Operating Systems, Windows Active Directory, protocols, Exchange, various management utilities, system patches/updates, server anti-virus and enterprise backups). Participation and contribution in all technology projects and initiatives. Other duties as assigned.

Essential Functions

* Technical, administrative, and tier 2 support of firmwide on-prem and cloud-based infrastructure and server equipment, related operating systems, management technologies, and industry/practice specific systems
* Responsible for Azure topology, design, installation, maintenance, management, and upgrades
* Responsible for VmWare VDI topology, design, installation, maintenance, management, and upgrades
* Responsible for on-prem topology/LAN design, installation, maintenance, management, and upgrades
* Responsible for Internet, firewall/proxy design, installation, maintenance, management, and upgrades
* Responsible for remote access design, installation, maintenance, management, and upgrades
* Responsible for network security and access
* Troubleshooting and resolution of network infrastructure problems, issues and conflicts
* Manages warranty, service and life cycle of all network infrastructure equipment
* Responsible for computer room/server design, installation, maintenance and management
* Manages warranty, service and life cycle of all server equipment
* Design, installation, maintenance and management of directory/domain schema, administrative structure and functions
* Design, development, configuration, testing, maintenance and updates of the firm's network operating system standard build
* Design, development, configuration, testing, maintenance and updates of the firm's functional systems (messaging, database, document management, industry/practice applications, file/print and web technologies)
* Determine applicable network operating system extension utilities and integrated software
* Troubleshooting and resolution of network operating system and functional system problems, issues and conflicts
* Responsible for SAN design, installation, maintenance and management
* Responsible for enterprise backup design, installation, maintenance and management
* Responsible for UPS design, installation, maintenance and management
* Building and maintaining of a network/system lab for testing and integration of technologies
* Oversees all network and server hardware assets and maintains inventory of deployed, lab, reserved and retired equipment
* Manages and establishes operational maintenance down time for network and systems
* Ensures network and system up time, high availability and scalability
* Prepares time and cost estimates for related project needs
* Liaison for applicable network and system vendors and service providers

In addition to the above, this position will possess knowledge for the following:

Azure

VmWare Horizon

Data cabling

VPN/Remote Access

Office365

SCCM

Data Backup/Restore

Network Management

LAN Infrastructure

UPS

WAN/Internet Infrastructure

Messaging

DNS

Windows Active Directory

DHCP

Windows Server

Firewall/DMZ

Security

Web Use Monitoring

System Administration

Contribution to technology guidelines, policies and procedures Assist as required with desktop engineering and system/operations administration efforts Participation and contribution in all technology related projects and initiatives

Qualifications

* Excellent interpersonal skills
* A minimum of 7-10 years in a network/system engineering owner/support role
* Excellent technical knowledge of network and server hardware, operating systems, utilities and management tools
* Excellent technical knowledge of Azure and Office365
* Excellent technical knowledge of network/system operations and maintenance updates
* Excellent knowledge of networks and client/server technology
* Solid knowledge of firm wide standard hardware and software(reference standard hardware and software lists)
* Motivated and accountable
* Excellent organizational and time management skills
* Team player with an operational attitude
* Demonstrated ability and desire to learn new technologies and skills