Job Directory Senior Systems Analyst

Senior Systems Analyst
Boston, MA

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Job Description

Senior Systems Analyst

We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

About the job:

The candidate will be part of a talented agile team working to build the next generation of Underwriting and Broker Portal solutions servicing North America Specialty business segment within Global Risk Solutions. The candidate will work on a vendor SaaS platform built on cutting edge technologies to deliver business value through underwriting and operations workflow automation and enabling rapid new business growth. The platform offers a drag-and-drop product designer, an exceptional e-App experience, paper digitization services, and advanced analytics. Working collaboratively with stakeholders, transforms business requirements into detailed system specifications and configures and develops insurance products on the system in accordance with the architecture, technology and standards.


* Drive configuration, development and build of systems and solutions using the vendor platform.

* Document high-level business workflows and transform into low-level technical requirements.
* Create modern UI and workflows leveraging the vendor platform's drag and drop and configuration capabilities, in a largely "no-code" environment, and transform legacy paper-based workflows into modern, rich and innovative digital user experiences.
* Think outside the box and come up with improvement and efficiency opportunities to streamline business and operational workflows.

* Under limited supervision, participates in configuring complex insurance products as per the business/system requirements and create test cases to ensure quality.
* Leads business requirements workshops and status meetings and mentor junior resources in the team.
* Take lead on working with the business on maintaining/prioritizing requirements backlog and collaborate with the team and the vendor to implement new features and enhancements.

Required Qualifications and Skills:

* Bachelor's degree or equivalent practical experience - Generally 5 years at a technology company, and/or in a technology/operation role, with general knowledge of architectures and technical standards.

* Technical background and strong analytical skills with the ability to thoroughly document processes and requirements. Knowledge of software development lifecycle is preferable.

* Experience in data analysis and database querying (SQL or XLS expertise).

* Familiarity with the front end technologies such as HTML, JavaScript and Angular will be a huge plus.

* Strong facilitation and communication skills, and ability to work with the business and stake holders.

* Be resourceful, open-minded, and analytical and enjoy solving complicated problems, focused on execution and attention to detail.

* Possess excellent interpersonal skills, is diligent and self-motivated, with an eagerness to learn and excel in a high-paced environment; an energetic go-getter with a can-do attitude.

* Experience working with agile methodologies (Scrum, Kanban, XP) and cross-functional teams (Product Owners, Scrum Masters, Developers, Designers, Test Engineers)


We value your hard work, integrity and commitment to positive change. In return for your service, it's our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit:


At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.

We're dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.

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