Senior Solutions Architect - Alexa Smart Home Amazon
Seattle, WA

Job Description

The Alexa Smart Home team is looking for an experienced and motivated leader who possesses a unique balance of technical depth and strong business acumen. This role will support Dash Replenishment Service (DRS), Amazon's consumer-facing internet-of-things (IoT) solution for device manufacturers to provide automatic reordering for the consumables that their devices use (e.g., a printer that automatically reorders ink before supply runs out).

You will be positioned at the forefront of B2C-focused IoT, working with some of the largest device manufacturers in the world to develop scalable, flexible and resilient architectures that delight customers and accelerate the adoption of automatic replenishment through DRS. As a trusted customer advocate, you will help manufacturers understand best practices within IoT, and specifically how Smart Home technologies like DRS can drive meaningful new revenue and customer engagement for their products. You will have the opportunity to work with industry leaders and help shape and execute IoT product roadmaps in support of automatic replenishment within organizations globally.

As a Senior Solutions Architect, you will serve in an externally-focused, technical pre-sale and post-sale capacity as the primary technical point of contact to help device manufacturers through the development and device certification process leading up to the launch of their DRS-enabled devices. You will also liaise between device manufacturers and teams across Alexa's Smart Home organization including engineering, product, marketing, program management, and business development to craft and support flexible, scalable, customer-facing software architectures that ensure that Smart Home device manufacturers and end-customers have excellent automatic-replenishment experiences.

To be successful as a Senior Solutions Architect you will also need to:

Be customer obsessed. Bring your knowledge of technology and customer experience design to complex problems and create elegant solutions that device manufacturers using DRS can delight their customers with.

Be scrappy. The Smart Home team operates like a start-up - we move fast, learn, and adapt along the way. We're looking for someone willing to roll up their sleeves as an individual contributor, solve problems using data and good judgement, and be comfortable working with a high degree of ambiguity.

Be a leader and an influencer. Smart Home is on the cutting edge of consumer-facing IoT. You will be able to inform and influence manufacturers' IoT product roadmaps and convince them of the benefits of automatic replenishment as a strategic part of their IoT plans.

"Work hard. Have fun. Make history." In this role, you will find that you love what you do. You will thrive on inventing, delighting customers, and working hard to take on challenges that make a big impact.