Job Directory Senior Software Engineer - Reliability Awareness

Senior Software Engineer - Reliability Awareness
Austin, TX

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Job Description

New Relic

Senior Software Engineer - Reliability Awareness

Portland, Oregon

Denver, Colorado

Seattle, Washington

Chicago, Illinois

Salt Lake City, Utah

Austin, Texas

Los Angeles, California

If you're looking for a great company, with incredibly talented engineers, making fabulous products that make a real difference in how well web and mobile work, apply today! Our products bring about change, leave an imprint, and transform the online experience of hundreds of millions of Internet and mobile users.

About the Reliability Awareness team:

Our goal is to provide tools, process, and measurements in service of reliability, all designed with our users in mind. We develop tools that contribute to the success of all New Relic products and services by assisting our entire product engineering organization measure and achieve their reliability goals, and work on initiatives to make life better for everyone who carries a pager.

New Relic is a fast growing software company and we care about our culture. We emphasize work/life balance, personal respect, and team autonomy. This means that the team gets to choose how it does work and how it aligns its work with the priorities of the business. We're also firmly committed to equal career development for our engineers. We have career tracks that will allow you to advance into management, or as an individual contributor without a glass ceiling.

Qualified applicants may inquire about visa sponsorship (including transfer of a current H-1B visa), but the company does not sponsor candidates for O-1, F-1, or J-1 visas, or candidates who require commencement of an H-1B "cap case" petition for future authorization. This position is to be filled as soon as possible.

What you'll work on:

* You'll partner with engineering, design, product management, and customer experience to design, own, and deliver tools that enhance our product reliability.
* You'll help shape our team's architectural direction with a high degree of innovation and creativity.

What working on this team is like:

* We work with the most talented people you'll meet. The problems we take on are enormously challenging, and people say New Relic's culture is the most supportive they've seen.
* Our philosophy is that we do our best work not individually, but together. Our day-to-day work is extremely collaborative, including mob programming & regular team sprint retrospectives. We enjoy having diverse viewpoints on software architecture, development, quality, and reliability.
* Our customers are our fellow engineers, so we have easy access to feedback. We experience the impact our work is having. We take pride in providing services with great availability and ease of use.
* Our existing tools are mainly Ruby on Rails and Node.JS applications. We have full ownership of our products, from wireframes to code, to maintaining and operating in production.

How do you know this role is for you?

* You delight in having hands-on-keyboard time, building great tools that are a joy to use.
* You have proven web development expertise using HTML, CSS, and JavaScript.
* You have worked in a software product or enterprise environment and are proficient in two or more languages, including but not limited to:
* Ruby/Rails, Python/Django, Node.js, or Java
* Bonus points for React or systems languages like Go
* You have an affinity for front-end development, but are knowledgeable about the whole stack that a complex modern application requires.
* You are adept at facilitating technical decisions within an engineering team.
* You thrive in a fast-paced environment focused on delivering production code at a regular cadence using Agile techniques, tools, and methodologies.
* You are able to balance feature work with reliability work.
* You're a strong communicator, expect the best of yourself and others, and would rather band together for a common cause than fly solo.
* You are enthusiastic and open-minded about your work. You care deeply about supporting your teammates, and always coming to the best solution.
* You have a keen eye for quality. You understand the value that build and test automation brings to a development team's efficiency and reliability.

Not sure if this is you?

We're particularly interested in having a diverse team, with a broad set of skills and viewpoints. If this seems like your dream job, but you're not sure if you qualify, apply anyway! We'll carefully consider every applicant that takes the time to apply for this specific position. We'll either move forward with you, find other teams that are good fits, keep in touch for later opportunities, or thank you for your time.

Interested? Send along

* Resume or CV
* Cover Letter telling us why you're interested in joining the Reliability Awareness team
* Anything else you'd like to share: Github, Twitter, blog, past talks, or portfolio.

At New Relic, we hire people who are eager to contribute to our culture, and we empower them to do just that. We take pride in thinking beyond our day-to-day job descriptions, and encourage you to actively seek out opportunities to create the type of work environment that you want to be a part of. What does this look like in action? You should be ready to be a "culture add" to New Relic and spend ~5% of your time finding meaningful ways to make this an even better place to work.

A little about us:

New Relic provides the real-time insights that software-driven businesses need to innovate faster. New Relic's cloud platform makes every aspect of modern software and infrastructure observable, so companies can find and fix problems faster, build high-performing DevOps teams, and speed up transformation projects. Learn why more than 50% of the Fortune 100 trust New Relic at

New Relic is a San Francisco Best Places to Work award winner, an Oregon "Top Workplace" award winner, named a leader in the Gartner's 2012, 2013, 2014, 2015 & 2016 "Magic Quadrant" for APM companies, a Top 100 OnDemand Company, Best of SaaS (THINKStrategies), Top 100 Coolest Cloud Computing (CRN); 10 Cloud Management Companies to Watch (NetworkWorld) - the list of accolades goes on. More important than all of that: we provide challenging work, opportunities to learn, high quality teammates, a standard-setting product, and a company on the move.

Our office is in the tech mecca of Portland, with easy commute access and a plethora of good eats and great coffee. We provide competitive compensation including equity and big-company benefits (medical, dental, etc.)-all while maintaining the energy, agility and fun of a start-up.

New Relic is most decidedly an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, veteran status, or any other characteristic protected by law. Note: Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic.

Interested in the details of our privacy policy? Read more here:


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