Senior SharePoint Search Engineer Ropes & Gray Llp
New York, NY

Job Description

JOB SUMMARY:

The Senior SharePoint Search Engineer will be responsible for the technical implementations and support of the firm's search farms (content crawls, security, performance, etc.), search applications, and related 3rd party controls. This role will leverage SharePoint search administration and search development skills to support and implement customizations to the firm's search applications leveraging SharePoint Search, Business Data Connectivity service, as well as, 3rd party search connectors, classifiers, and web services.

This role will be instrumental in the firm's enterprise search initiative to create a uniform interface for searching firm data stored in a variety of systems. The Senior SharePoint Search Engineer will work closely with the SharePoint Platform Manager and Knowledge Management (KM) teams to identify key deliverables and build solutions that align with the firm's strategic initiatives, assist in troubleshooting technical SharePoint Search issues, and liaising with Enterprise Systems, the KM Content team, the Applications Development team, System Owners, Data Governance, User Support and the Project Management Office.

ESSENTIAL FUNCTIONS:

* Monitor the day-to-day and monthly health & security of the search applications ensuring that users are finding relevant results and content permissions are always applied
* Troubleshoot and resolve issues in SharePoint search applications and related technologies
* Troubleshoot and resolve custom SharePoint application issues
* Maintain 3rd party suite of products including: Search federator, auto-classifier, Nintex, CEWS; Search Query Tool; and metric tools
* Implement Search enhancements leveraging technologies such as: REST / JSON / JQUERY / HTML, CSS and JavaScript
* Automate common search related tasks (health and usage reporting, provision of search service application, new managed properties, etc.) using Microsoft PowerShell
* Participate in determining the technical roadmap and strategy for selected search products
* Collaborate with Enterprise Systems to ensure and validate that the search applications, indexes, and servers are running effectively, updated appropriately, secured, and supported.
* Participate in search-related Proof of Concepts
* Keep apprised of new features for the specific suite of search products under management and keep KM team, trainers and user support informed of changes to the product feature set through updates to documentation and periodic product reviews

ESSENTIAL CAPABILITIES:

* Administer SharePoint search via PowerShell
* Fluency in Microsoft best practices for SharePoint Search
* Regular monitoring of Search related logs: crawl/query/ULS
* Identify and address errors / warnings found in Search related logs
* Regular monitoring of Search applications
* Troubleshoot and resolve Search application issues
* Perform regular search maintenance using best practices
* Optimize search crawl performance using best practices
* Regular reporting on Search applications queries/usage
* Improve search query performance
* Work with Search application owners for results tuning (key words, promoted results, etc.)
* Design SharePoint Search farms using Microsoft best practices
* Build a SharePoint Search farms using Microsoft best practices
* Restore SharePoint search farms using Microsoft best practices
* Set-up SharePoint search applications via PowerShell
* Restore SharePoint search applications via PowerShell
* Must demonstrate the ability to maintain strict confidentiality of the firm's internal, client, and personnel affairs
* Ability to manage multiple concurrent objectives or activities, and effectively make judgments and show flexibility in prioritizing and allocating time
* Self-starter and good collaborator with ability to work individually and in team environments
* Excellent interpersonal and communication skills, both written and verbal
* Ability to work effectively in a culturally and educationally diverse environment
* Willingness to work additional hours when needed

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

* Bachelors Degree in Computer Science or equivalent experience (+5 years)
* Experience maintaining a SharePoint/Fast Search Environments (5+ Years)
* Strong background in web-development (JavaScript, HTML, JQuery, JSON) (C# a big plus)
* Experience with SharePoint 'full-trust' application development (3+ years)
* Strong experience with REST and other standard web services
* Strong experience and adherence to Software Development Life-Cycle (SDLC) methodologies
* Experience with taxonomy and metadata strategies and governance
* Strong PowerShell (SharePoint API) skills (5+ Years)
* Strong understanding of SQL Server and data management (5+ years)
* Excellent analytical skills are required and must be able to troubleshoot technical issues independently using browser developer tools, ULS logs, and performance metrics
* Good presentation skills and ability to communicate effectively with all levels of management and representatives from a variety of business functions
* Strong interpersonal skills and a desire to work in a dynamic environment
* Experience with SharePoint Online and Azure hybrid technologies (a plus)
* Law Firm experience desirable

WORKING CONDITIONS:

Incumbent is expected to work the hours necessary to fulfill the responsibilities of the position. The above job description is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. Firm management reserves the right to amend and change responsibilities to meet business and organizational needs.