Analysis at Nordstrom involves applying domain, behavioral, communication and analytical skill sets to identify, deliver, maintain, optimize scalable solutions and value to the customer.
The Software Analyst is an important member of the technology asset management team at Nordstrom. You will be responsible to help build the software acquisition and lifecycle program for Nordstrom enterprise technology. Software licensing will include a footprint for the computers, our full-line and rack store technology, data center and cloud.
* Knowledge of Service management and Asset Management solution * Knowledge of and experience using a software licensing platform, such as Flexera * Basic understanding of hardware and software asset management foundational processes * Experience managing software licensing and corresponding maintenance for desktop, server and cloud at an enterprise level * Coordinate, align and drive processes with other areas involved with the management of IT Assets including Technology Finance, Technology Purchasing and Vendor Management * Research and maintain accurate accounting of license entitlements in software asset management system for maintenance renewal and software compliance reporting * Lead internal self-audit efforts of license entitlements as well as perform follow-up of audit findings with product owners * Participate in information gathering for vendor audits * Demonstrated knowledge of general procurement processes for Software Assets as well as the software asset lifecycle and the application of in a large scale enterprise environment * Proven track record to identify efficiency opportunities and take initiative to execute the identified efficiency improvements * In depth knowledge into the complexities of license contract terms and software license types * Ability to make recommendations on the strategic licensing deployment options to help reduce annual maintenance run rates * Basic understanding of software as a service and other cloud based software licensing * Administration and inventory management of subscription based software * Provide support and advice on monthly software purchases and/or true-ups * Review, investigate, and analyze data to identify discrepancies in database in order to resolve or escalate. * Identifies and remediates process gaps within the hardware/software purchasing and software renewal management process. Identify savings opportunities for renewals, software licensing, and services. * Provide mentorship and direction to more junior analysts
ADDITIONAL QUALIFICATIONS PREFERRED
* High analytical ability and demonstrated problem solving skills * Ability to work independently as well as collaboratively * Clear & effective written and verbal communication skills within all levels of the organization * Style flex communication based upon audience's level of understanding * Strong organizational skills and the ability to manage multiple priorities and/or projects * Takes accountability at the feature level by identifying and partnering with key team members * Identifies new ideas and solutions within assigned space * Provides amazing experiences for both internal and external customers by identifying needs and striving to meet them * Follows through on commitments and obligations and uses company resources wisely * Solves problems by incorporating data into decision making * Identifies problems, understands root cause and effect and solves independently within assigned space * Applies analysis on initiatives taking account of the broader business context, and knows how to recognize issues that may occur from lack of contextual analysis
* 1-3 years business systems experience * BA/BS degree or suitable work experience as an Analyst
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
* Health * Retirement * Time Off * Merchandise Discount * Lifework / EAP resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.