Job Directory Greatcall Senior Security Engineer

Senior Security Engineer Greatcall
San Diego, CA

GreatCall provides mobile health and safety solutions for older adults and their family caregivers.

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About Greatcall

Job Description

POSITION: Senior Security Engineer

DEPARTMENT: Information Technology



FLSA: Exempt


TRAVEL REQUIREMENTS: minimal local and overnight travel may be required

SCHEDULE: Standard business hours


Systems Development, Product Management, Customer Care, Marketing & Direct Sales all work closely together to align on creating value through health and wellness products and services. We also strive to maintain a strong bond and trust between our internal teams (architecture, development, test, configuration, operations, etc). We encourage each other to work together and help one another make our work life at GreatCall more satisfying and rewarding. This is a team that is constantly looking for ways to improve our development operations through people, process, and technology. The team also fosters a culture of innovation and encourages everyone to contribute through new ideas and insights. We are a dedicated and enthusiastic IT team, responsible for supporting the business by providing any infrastructure required to meet companywide goals. IT works closely with all departments at GreatCall to help deliver new products and services, both for our existing customers, as well as potential new markets.


As a Senior Security Engineer, you will be responsible for playing a key role in protecting the confidentiality, integrity, and availability of all GreatCall company data, client information, intellectual property, and employee data that has been entrusted to our organization. Working closely with various IT Operations and Development teams, you will lead and participate in major day-to-day operational aspects of the security engineering team including improvement of current security controls while constantly identifying areas of needed improvement. You will have the unique opportunity to make a difference in people's lives by enhancing the performance and security of applications that improve the quality and stability of our health, wellness, and emergency response systems. Our customers and their loved ones come to depend on our products and services every day. Your job will be critical to our success in meeting their needs!


* Implements and configures IDS and related enterprise security systems to help the organization better identify intrusions, attacks, vulnerabilities and recommends appropriate course of action
* Maintains an expert-level knowledge of the daily security landscape and serves as a security advisor to the company as a whole
* Responsible for independent and team-based security audits of all security policies, procedures, and protocols with an emphasis on consistent improvement of controls
* Maintains, establishes, and improves vulnerability management, risk assessment, and incident management processes
* Interacts with multiple IT functions and departments to identify areas of risk and solutions for improvement including applications development, infrastructure, and systems management
* Serves as an escalation point for all security incidents reported by users and/or security tools and drives resolution efforts
* Regularly tests and audits systems within the IT Infrastructure for vulnerabilities and misconfigurations
* Advises IT Operations and Development teams on secure configuration, installation, maintenance, and upgrades of infrastructure and applications as well as evaluation of new products as it relates to security
* Creates, provides, and improves upon documentation and training to internal departments to facilitate secure day-to-day operations
* Plays key role in establishing and maintaining compliance programs as needed (PCI, HIPAA, HITRUST, etc.)
* Other duties as assigned


Education: Bachelor's degree preferred or equivalent experience


* Minimum 7 years of experience of enterprise level network security maintenance and implementation required
* Minimum 7 years of experience in network, server and data storage technologies required
* Minimum 5 years of experience with Linux operating systems required
* Minimum 5 years of experience implementing and assessing Industry Security Standards including: HIPAA HITECH, HITRUST, FISMA, IS027K, PCI, NIST, etc required
* Prior experience with Cloud-based technologies required
* Prior experience auditing PCI DSS and HIPAA controls and requirements in an enterprise environment required
* Prior experience securing Cisco and Juniper firewalls, switches, routers, and wireless devices required
* Strong Experience with Penetration Testing and Malware Reverse Engineering preferred


* Expert level knowledge of security engineering, system and network security, authentication and security protocols, cryptography, and application security
* Strong proficiency in at least one scripting language (Python, Perl, PowerShell, etc.) is required
* Domain expertise in at least one of: malware analysis, threat detection, forensics, penetration testing, incident response, secure software development, threat intelligence, or other related endeavors
* Strong understanding of security within cloud infrastructure environments with a preference of AWS.
* Advanced knowledge of programming languages, databases, infrastructure and related technologies
* Demonstrated ability to secure Microsoft Operating systems (Windows 7, 8, 2008, 2012, 2016), Mac, and Linux operating systems (Ubuntu/Centos/RedHat)
* Ability to independently identify and assess current threat landscape and adapt security controls to keep the organization protected.
* Demonstrated experience leading Application, Mobile, and IoT Security initiatives is a big plus

Personal Attributes:

* Tenacious
* Action Oriented
* Drive for Results
* Clear communication skills and the ability to break down problems and generate shared understanding
* Demonstrated commitment to contribute to a security engineering culture of inclusiveness and enablement
* Ability to drive and maintain a positive and supportive culture with internal and external customers
* Ability to help identify team priorities and help junior members stay focused

About Greatcall

GreatCall provides mobile health and safety solutions for older adults and their family caregivers.

5000 employees

10945 vista sorrento parkway, suite 120

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