Senior Program Manager, Desktop Application
Irvine, CA

Job Description

The Battle.net & Online Products organization is home to 300+ superpowered engineers, program managers, and designers focused on the technology that powers Blizzard Entertainment's games. Whether you're playing one of our titles, chatting with friends, or just shopping online, B&OP ensures that our players are immersed in engaging, exciting, and secure experiences.

With millions of active users per month from over 230 countries, the Battle.net Desktop App is a massive, global destination. We are looking for a Senior Program Manager to join our fast-paced development team and help us take our Desktop App to the next level!

At Battle.net & Online Products, we do not make games, but we are an integral part of every game that Blizzard makes. We provide gamers with the unified, cross-game experiences that connect the Battle.net community, and the platform that enables and supports Blizzard's games.

This position is part of the Applications Team that owns product vision and execution for the Battle.net Desktop App. We value program managers with exceptional creativity, strong communication skills, the ability to think quickly, excellent problem-solving skills and a passion for delivering world-class software and entertainment experiences.

Does the idea of owning the execution and future product vision for Battle.net Desktop App spark your imagination? If so, we might be looking for you.

RESPONSIBILITIES

* Learn - Understand what our customers and competitors are doing and why. Analyze performance in the marketplace for opportunities to innovate, improve customer experience and increase adoption.
* Develop Roadmaps - Help define clear and concise focus areas by identifying the desired business outcomes, priorities to improve, and defining measurements to achieve this goal. Develop and guide the roadmap to set priorities to capture maximum business benefit while maintaining focus on creating the best experience for our gamers.
* Design Features - Work closely with our design, engineering and game team to develop new mobile features that delight users, have a great technical foundation, are easy to support, and deliver on the key performance metrics and goals of our business.
* Own Schedules and Process - Partner with engineering to create schedules and own all commitments and operational plans. Anticipate and make tradeoffs to balance the business needs versus technical constraints. Champion continuous improvements to maximize process efficiency and effectiveness.
* Champion transparency - Communicate project status and roadmap to varied audiences: project teams upstream and downstream, group and department leadership, game team stakeholders.

REQUIREMENTS

* A minimum of 6 years experience as a program manager, product manager, or similar shipping widely used customer-facing desktop, web, or mobile applications
* Experience simultaneously running multiple projects through the full software development life-cycle
* Experience implementing, championing and working with Agile development methodologies and tools
* Exceptional verbal, written, and interpersonal communications skills
* Passion for gaming industry and community

Blizzard Entertainment is a global company committed to growing our employees along with the business. We offer generous benefits and perks with an eye on providing true work / life balance. We've worked hard to champion an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are dedicated to creating the most epic entertainment experiences…ever. Join us!