Job Directory Senior Network Engineer - ZTE

Senior Network Engineer - ZTE
Chicago, IL

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About

Job Description

As a Senior Network Engineer with a focus on the core of Gogo's cellular network, you will share responsibility for the design, implementation, and operation of Gogo's ground network and core infrastructure. You will join a team of engineers with diverse technical aptitudes managing core elements and providing highly available network services. With an emphasis on enhancing core resiliency, you will be well positioned to influence design, improve preventative practices, and further standardize operational procedures. You will be member of an innovative team connecting aviation with internet technologies!

COME ON BOARD THE GOGO BUSINESS AVIATION NETWORK ENGINEERING TEAM!

How will you make a difference?

* Evaluate the hardware and software configuration of our ZTE BSC, AAA, and PDSN core network and provide recommendations to bolster its resiliency
* Review existing capabilities and procedures, highlight risks, identify gaps, propose solutions, facilitate improvements
* Develop training curriculums, enhance training, update preventative practices, and provide additional recommendations to harden the platform
* Review recommendations with senior leadership and engineering teams
* Exercise fault scenarios to ensure system redundancy and ensure ability to recover
* Document configuration, update diagrams, procedures (MOPs), and facilitate operationalization for Tier 1/ Tier 2
* Plan, design, and provide core infrastructure subject matter expertise while working collaboratively with other engineering teams
* Interface with vendors, outside support services, and technical consultants
* Support internal research and development initiatives by providing consultative support as needed
* Manage, configure, administer, and provide ongoing support for ZTE core management servers (OMC and EMS)
* Conduct regular core hardware inventory audits and ensure asset tracking is accurate and up to date
* Develop/enhance/track/report on key performance indicators
* Provide Tier 3 / Tier 4 support in response to escalations or outages

Qualifications:

* Bachelor's degree in electrical engineering or related field
* 10+ years of experience in telecommunications with a focus on cellular networks
* 5+ years of experience working with CDMA 2000 EVDO core network elements
* Ability to travel ~25%
* Preferred location is in Chicago, IL

Required Skills, Experiences and Talents:

* Familiar with mobile telecom theory, soft-switching principles, and 3GPP2 related specifications
* Familiar with cellular core network elements (BSC, AAA, PDSN) and performance parameters
* Familiar with common CDMA core maintenance practices, backup procedures, and knowledge of activities that are likely to disrupt service
* Experience working with Linux OS and knowledge of common internet protocols
* Experience working in data centers, server rooms, and/or central offices
* Ability to interface effectively at all levels inside and outside of the organization and remain calm during crisis
* Experience handling routine maintenance activities and coordinating preventative exercises such as: active/standby board changeovers and core network failovers
* Experience installing and commissioning core sites / data centers and conducting acceptance test procedures (ATP)

Preferred Skills, Experience & Talents:

* Experience planning, designing, and testing cellular core networks and network elements
* Experience with ZTE BSC, AAA, and PDSN, architecture, related performance parameters
* Experience with ZTE NMS management of these functions: security, licensing, system maintenance, configuration, fault, performance, version, signaling trace
* Experience with core subsystems: AAA, UDS, PROVISION, NMS, OAM, PS, PM, Rosng, DB, data routing layer, storage layer
* Experience with NetNumen, ServiceNow, Salesforce, and Jira
* Experience with relational databases, SQL queries, SOAP APIs, and writing scripts
* Solid knowledge of the OSI 7 layer model, network routing, switching, load balancing, and related protocols
* Experience with BGP, DHCP, DNS, FTP, HTTP, HTTPS, L2TP, LDAP, MGCP, NTP, OSPF, POP, RADIUS, RTP, RTSP, RIP, SIP, SNMP, SSH, Telnet, TCP, TLS/SSL, UDP

Gogo is the inflight internet company. Our worldwide inflight Wi-Fi services have made internet and video entertainment a regular part of flying. We are a diverse and mission-minded group of professionals all working together in extraordinary harmony. And that's just the beginning. We connect the aviation industry and air travelers with innovative technology and applications, and we do it all in a high-energy environment that welcomes the next challenge. Be prepared to join a performance-obsessed team that is passionate about bringing the internet to every device, every flight, everywhere.

Equal Opportunity Employer/Vets/Disabled

Gogo participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.

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