Job Directory Senior Network Engineer - Network Services, Full-time, Days

Senior Network Engineer - Network Services, Full-time, Days
Winfield, IL

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Job Description

Technical Skills:

* Responsible for the ongoing monitoring and upgrade planning for server platform related hardware and software components.
* Develops solid technical competence for assigned systems while grasping the integration and interaction of all supported systems.
* Integrates network platform solutions into NMH information technology (IT) environment and assures proper operation and maintenance of application platforms.
* Provides technical guidance and support for computing platforms and platform integration.
* Contributes to analysis and recommendations relating to performance and/or capacity of platform to ensure reliability for current and/or future use.
* Develops a broad working knowledge of the full range of NMH IT network platforms.
* Provides diagnostic skills and expertise to coordinate problem determination and solution, including vendors and manufacturers, across the full range of NMH network systems IT environment.

Customer Service:

* Responds thoroughly and promptly to customer needs as defined in conjunction with our customers.
* Follows issues through to closure.
* Includes all aspects of customers (NMH technology users, IS team members, etc.).
* Works effectively in supporting the application teams with project and support activities.
* Actively participates and communicates with the project teams.
* Prepares and delivers effective support by seeking a thorough understanding of the team's goals and objectives.
* Understands the business and clinical processes at NMH and the operational environments of assigned customers.

Communication Skills:

* Communicates clearly, responsively, and purposely with customers and team members.
* Develops effective relationships with users and other IS team members to enhance the timeliness and effectiveness of technology solutions.


* Supports platform-to-network connectivity and interfacing to assure stable integration of NMH network system IT environment.
* Analyzes business requirements, recommends platform changes, writes technical specifications and implements platform and system changes to address changing application requirements.
* Provides technical support including the identification and implementation of NMH best practice standards.

Personal and Staff Development:

* Contributes to on-going process to integrate vendor, manufacturer and point-expertise technical knowledge into NMH.
* Seeks to improve talents and skills consistent with overall IS direction.
* Provides mentoring and acts as a resource for Network Engineer I, as well as members of the application teams.


* Focuses on IS team success and promotes collaborative efforts with others.
* Shifts among different technical and project roles as required by situation.
* Adapts well to rapid change and multiple priorities.
* Contributes to the IS Knowledge Repository.

Additional Functions:

* Establishes networking environment by designing system configuration; directing system installation(s); defining, documenting, and enforcing system standards.
* Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization. - - Secures network system(s) by establishing and enforcing policies; defining and monitoring access.
* Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. - Accomplishes information systems and organization mission by completing related results as needed.
* Reporting network operational status by gathering, prioritizing information; managing projects. AA/EOE.

Required: Bachelors preferred, Relevant IT\Cisco\Network Certifications. 8+ years of experience. Preferred: Networking certifications, such as Cisco expert level certifications (CCIE or CCDE) are a plus.

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