Senior Network Engineer
Dallas, TX

Job Description

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Senior Network Engineer

Req ID#: 84598

Dallas, TX, US, 75243

Senior Network Engineer

Information Technology

100% virtual and within reasonable driving distance to Data Center in Dallas

We are currently looking for a Senior Network Engineer. As a Senior Network Engineer you will be supporting enterprise technologies (VOIP, Security, Routing, Layer 3 switching, Proxy, wireless) in complex networking environments.

As a member of our IT team you will not only build your skillset, but also have exposure to numerous environments and challenges. While working with many major vendors, we deploy the latest technologies to our clients as well as our associates. With our innovation-led approach and entrepreneurial spirit, you'll always remain on the forefront of technology with a career at Sitel Group.

Sitel is a leading global outsourcing provider of customer experience management services and solutions. We collaborate with some of the best-known global brands to achieve digital transformation and deliver outstanding customer experiences. With more than 30 years of industry-leading experience, our 75,000 passionate and talented associates support more than 400 clients in 48 languages from 150 offices strategically located in 24 countries.

Guided by our values, we encourage our people to Be Bold, Work Together, Build Trust and Wow Customers. Within the customer experience management industry, we believe innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our clients achieve their goals. Together, we are redefining the way brands connect with their customers - one experience at a time.

Typical Qualifications/Skills and Abilities:

* Ability to manage medium size projects, develop documentation, and testing processes, a must.
* Ability to understand and support security (firewall, VPN, IDS, Proxy) application in a networking environment.
* Level 3 support for complex enterprise break/fix.
* Ability to install, administer and troubleshoot layer 3 switching (Nexus, 6500, 4500), MPLS wide area technologies.
* Understanding and troubleshooting VPNs, Firewalls (Cisco ASA/Firepower, Checkpoint).
* Experience with F5 LTM/GTM/ASM a plus.
* Practical understanding of VOIP.
* Mentor engineers in technology and processes.
* Able to attend meetings with management and clients and contribute suggestions, develop enterprise infrastructure designs, and answers in a professional manner.
* Ability to work as part of a team on larger projects.
* Good written and verbal communication skills.

Experience Target:

* Two to five years related experience.

Education:

* Four-year degree or equivalent combination of education and experience.

Special Certifications:

* CCIE or CCNP with equivalent experience, with proven specialization in either voice or security or equivalent experience.
* CCDA or CCDP.

Travel Required:

* 15% domestic travel

Other:

* Ability to work different shifts and extended hours.
* Ability to lift 40lbs overhead.
* Have a valid driver's license.

Senior Network Engineer