Job Directory Senior Manager of Business Intelligence

Senior Manager of Business Intelligence
Framingham, MA

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Job Description


The Merchandising Reporting and Analytics Team is seeking a Senior Manager of Business Intelligence to manage the BI strategy and execution for 200+ users across Merchandising, Product Vendors and Merchant support functions. This user group is complex and their needs are evolving quickly as Staples transforms to a new way of doing business with our customers.

The primary function of this role is to create and manage a coherent BI strategy for our users. This can only be accomplished through close partnerships with business users and solution developers. The strategy must consider the types of users that we support, the technical stack that we have at our disposal for development and the resources that are available to build solutions. Once a strategy is defined this role will be responsible for bringing it to reality by prioritizing deliverables, overseeing solution development, driving adoption of tools through training and managing front line for user support.

The right candidate must be a strategic thinker who can serve as an effective translator between technical development teams and business users.

Primary Duties and Responsibilities:

Build and champion an overarching BI strategy for the Merchandising organization:

* Develop a strategy in partnership with business users and solutions developers that considers short, middle and long-term needs
* Work with business users to define and document use cases
* Build a perspective on what set of tools are required to meet the needs of our business users and work with IT to gain alignment on it
* Align with business users on how they should be organized around the solutions set that we manage

Oversee BI development and support in partnership with solution developers:

* Shepherd the requirements gathering process from concept to documentation to execution
* Manage communication between project participants to minimize misunderstandings and set realistic, agreed upon development and execution requirements, deliverables and timelines
* Plan and coordinate the rollout of new tools via training and documentation
* Provide break-fix and enhancement support for existing and future BI tools, reports and dashboards
* Work closely with enterprise BI Team to transition business-built BI tools to enterprise BI tools, when applicable

Manage a high performing team of associates:

* Serve as a thoughtful supervisor, coach and mentor
* Develop individual development plans for all associates to ensure growth and engagement
* Build a vision for how the team should be organized and what types of roles we will need to succeed

Be a thought leader for BI at Staples:

* Be current with BI trends through attending conferences, trade publications, and networking with other BI professionals
* Meet with outside BI vendors regularly to stay aware of the latest technologies
* Work with BI leaders at Staples to communicate and drive the need for continuous improvement in the BI space to senior leadership
* Champion BI to internal departments/associates that are not currently leveraging automated tools
* Provide leadership, support, and direction in helping to realize Staples goal to provide internal customers with self-service BI solutions

QualificationsEssential Skills Required:

* BS / BA, preferably in Business, Computer Science or Information Systems
* Proven experience managing complex projects with Technical partners and the business
* 3+ years managing direct reports
* 5+ years in a highly analytical, results-driven environment
* Experience working with large, complex hierarchical data sets
* Knowledge of relational and dimensional database structures, theories, principles, and practices
* Comfortable working both independently with minimal supervision and closely in a team setting

Preferred Skills Required:

* Experience developing solutions in Tableau, Power BI or other enterprise BI tools
* Experience design enterprise data architecture and ETL processes
* Advanced Excel skills

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.


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