Casper is looking for a Senior IT Support Technician to join our growing IT team. This role will be based in NY. In this position, you will be responsible for managing both our corporate and retail help desks in addition to our network and A/V infrastructures. You should be an outside-the-box thinker and enjoy critical thinking, organization, documentation, and providing top-tier customer experience.
Casper (casper.com) was created to re-imagine sleep from the ground up, beginning with its obsessively engineered, outrageously comfortable mattress. All of Casper's sleep products - including its pillow, bedding, and furniture - are developed in-house by the company's award-winning R&D team in San Francisco. Casper was named one of Fast Company's Most Innovative Companies in the World and its eponymous mattress was crowned one of TIME Magazine's Best Inventions.
Casper is a designer, manufacturer, and retailer of mattresses, sheets, and pillows.