Senior Document Indexer
Denver, CO

Job Description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Essential Duties and Responsibilities:

* Utilize the Classification Edit module in the Captiva Imaging system to manually identify pages that were not automatically recognized by the system.
* Use the Captiva Validation module to identify the submitting client and code the transaction for systematic routing to the appropriate workflow systems for existing clients, both individual and institutional, or create new records for prospective clients.
* Perform quality assurance check of all images prior to committing them to the appropriate participant and or institutional folder. Verify the number of images captured to the number of documents designated to be captured.
* Assist Treasury Operations with the initial scanning of checks within the RDC application for deposit.
* Assist on special projects as it pertains to the work being done by that work group such as, the testing and implementation of new hardware and/or software.
* Associate must work collaboratively with their peers and other stakeholders in accordance with the corporate culture of continuous improvement in policies, procedures, and processes.
* Responsible for processing simple to moderately complexed transactions in accordance to business documents.
* Perform root-cause analysis of errors and issues reported to the helpdesk
* Coordinate resolution of errors and appropriately communicate resolution
* Maintenance of all logs and reports pertaining to the unit

Qualifications and Requirements:

* Strong typing and ten key skills with the ability meet and type a minimum of 25 wpm with 100% accuracy
* Must have a Diploma/Undergraduate/Bachelor's Degree preferred
* Must be customer focused and display a professional demeanor
* Excellent written and verbal communication skills
* Possess general computer knowledge (MS Office)
* 3-5 years of Document Indexing knowledge and understanding of financial services, operations or customer service is a plus.
* Works with a high level of accuracy and attention to detail
* Ability to identify and solve routine problems as they occur
* Ability to work individually or in a team environment

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