Senior Design Researcher
Dallas, TX

Job Description

Acts as user experience research consultant by providing recommendations for appropriate research to inform product development roadmap; recommending and executing research to inform corporate initiatives; developing and maintaining relationships with Product Management team, User Experience team, and business teams by serving as the subject matter expert regarding the multi-channel customer; identifying research issues and monitoring, evaluating, modifying, and validating consumer-based research designs, analyses, and information sources; providing guidance on project-based research tasks; and contributing to educational research modules for the user experience practice curriculum. Develops and delivers insights on user interaction with current and proposed designs by designing primary research programs across product inititiatives (for example, checkout, grocery, mobile)requiring site-wide and key revenue driving pages; using research methods (quantitative or qualitative); leading, planning, and executing research activities (for example, field studies, focus groups, surveys, usability studies); gathering and analyzing data; drawing conclusions from data; creating reports and metrics to measure feature performance; providing consumer-specific information and data to support management decisions; interpreting data and trends; and developing and communicating usability and product improvement recommendations to Product Management team, User Experience team, and senior management. Manages the research relationship with contractors, and suppliers by creating requests for proposals (RFPs); reviewing, evaluating, and modifying user experience research designs and analyses; ensuring deliverables are defined and agreed upon before any work is initiated; providing direction and feedback to vendors; providing feedback for evaluating accountability and overall vendor performance; reviewing deliverables; and reviewing key measures with management team. Drives and recommends proactive broad based, site-wide research programs by understanding business objectives and analyzing customer needs; developing, communicating, building support for, and implementing user research strategies, plans, and practices; measuring outcomes to ensure desired results; gathering and analyzing data; drawing conclusions from data; creating reports and measuring performance; providing user-specific information and data to support management decisions; and interpreting data and trends. Mentors Associate Researchers and Researchers in day-to-day User Experience research methodologies by providing guidance on project-based research tasks; and contributing to educational research modules for the User Experience practice. Experience working with product and engineering teams Experience designing and conducting increasingly complex user research programs using a variety of methodologies in a corporate environment Experience applying research insights to creative design solutions Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: Bachelor Degree and 3 years' design research experience OR Masters Degree and 1 year's design research experience OR 7 years' design research experience Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Consumer Software Development - Mobile, Market Research, User Experience or Interaction Design Masters: Human Computer Interaction, Masters: Psychometrics, Masters: Statistics

Minimum Qualifications

Minimum Qualifications: Bachelor Degree and 3 years' design research experience OR Masters Degree and 1 year's design research experience OR 7 years' design research experience

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

All the benefits you need for you and your family

* Multiple health plan options
* Vision & dental plans for you & dependents
* Associate discounts in-store and online
* Financial benefits including 401(k), stock purchase plans and more
* Education assistance for Associate and dependents

Frequently asked questions

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