The Senior Database Administrator reports to the Senior Director of Advancement Information Systems and supports University Advancement systems and technology projects: • Serve as the lead functional staff member for applicable Advancement software projects (e.g. gift processing system, gift reporting) • Support more than 110 users of the Ellucian Banner Advancement system ( or other gift processing system). • Work closely with the university's Information Technology Services to apply patches, fixes and upgrades to the Ellucian Banner Advancement Module. • Update and monitor security on key Advancement systems, Banner, ODC reporting and UDCPRODL • Monitor integrations between the Ellucian Banner Advancement database and Salesforce.com and partner with central IT to determine the appropriate course of action to resolve issues. • Analyze business processes and needs, triage problems and determine technological solutions. Proactively ensure that Banner customers have ongoing, relevant training and assistance • Provide system support for several key Advancement systems and serve as the primary troubleshooter. • Partner closely with Associate Director of Reporting to provide backup in both fundraising reporting and timely creation of critical Banner fundraising data. • Partner closely with the Assistant Director of Gift Systems and Services to provide ongoing assistance with Banner upgrades, Banner issues and fixes and any changes to the gift processing system. Advancement Information Systems - 188400
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