Senior Data Analyst - DC
Washington, DC

Job Description

Primary Responsibilities:

* Ensure recurring data refreshes and client deliverables are meeting Service Level Agreement (SLA) by coordinating across cross-functional teams like Development, IT, Client Services, Client Managers, Product Management, Technical Operations etc.
* Multi task across client projects and ensure hand offs between teams involved in end to end data refresh process is tight and coordinated
* Track deadlines, record status in tickets and keep all stakeholders informed of data refresh progress and risks
* Identify bottlenecks and risks in meeting deadlines and follow up on action items required to mitigate it
* Design dashboards and reports as applicable to track progress and SLA compliance
* Responsible for identifying gaps in process, documentation and procedures for data refresh and contribute to efforts necessary for smooth functioning of production operations

Required Qualifications:

* 3 years of experience working as IT Consultant, IT Project manager or in a Client facing role
* 1 years of experience working with ticketing systems like JIRA, Salesforce or others
* 1 years of SQL or other query language experience
* 3 years of experience working with globally distributed teams.
* Strong communication skills at all levels of stakeholders (technical and non-technical)
* Flexible with time to provide after hours and weekend support to meet critical deadlines
* Ability to travel (10-20%) domestically

Soft skills:

* Strong organization skills, very detail oriented, with careful attention to work processes
* Ability to work creatively and flexibly, both independently and as part of a team
* Enjoys a fast-paced environment and the opportunity to learn new skills
* High performing, motivated and goal-driven
* Analytical, curious and problem solver

Preferred Qualifications:

* Experience or familiarity with Agile Development
* Experience or familiarity with Project management tools like Clarizen, Microsoft Project or others
* Experience or familiarity with Unix/Linux command line or executing bash scripts
* Experience or familiarity with Hadoop and Big Data concepts
* Proven record of accomplishment in solution focused problem-solving skills
* Comfortable working in an in a rapidly changing environment where documentation for job execution are not yet fully fleshed out
* An eye for improving technical and business processes with proven experience authoring documentation

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: JIRA Salesforce SQL Clarizen, Big Data Unix Linux Agile