Job Directory Senior Copywriter

Senior Copywriter
San Francisco, CA

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Job Description

Have you ever tried to hire a plumber? How about a house cleaner? If you have, chances are it took you way longer than it should. In the era of instant-everything, it's crazy that you still have to waste an entire afternoon researching, calling and vetting local service professionals whenever you need one. The market for hiring them is huge - $700B in the US alone - but the process is inefficient and largely offline.

Thumbtack is transforming this experience end-to-end, building a marketplace that matches millions of people with local pros for almost any project. In making these connections, not only do our customers get more done every day, our pros are able to grow their businesses and make a living doing what they're great at.

About the Engineering Team

At Thumbtack, engineers at every level directly impact improvements across the product, including project scoping, matching, scheduling, messaging and payments. Building an outstanding experience for each of these user flows is made more complex by the sheer scale of our approach: Thumbtack simultaneously operates in nearly 1,000 categories, in every county in the US. Our new Instant Match tool has allowed us to truly revolutionize the experience of hiring local pros, while increasing supply to meet the robust customer demand we've spent years growing.

About the Role

As our first Senior Data Engineer, you will help build a new Data Engineering function focused on business intelligence, and play a leading role on our new Analytics Infrastructure team. You'll be expected to develop a foundational, strategic vision for how we can continue to scale our world-class data environment and make our data accessible and digestible for reporting and analysis across the company. You'll collaborate with our Analytics, Infrastructure, and Data Services teams to manage and own our data warehouse used by hundreds across the company to drive reporting and analysis. Over time you will implement a portfolio of tools that empower analysts across the company to analyze and enrich our terabytes of data about our customers and pros. We're looking for a skilled data engineer and leader who can blend deep technical understanding with a bias for action and a strong sense of collaboration.


* Proactively drive the vision for BI and Data Warehousing across the company, and define and execute on a roadmap to achieve that vision
* Design, architect, and maintain a data warehouse that supports a rapidly evolving product, in partnership with our stellar analytics and data services teams
* Define, document and socialize foundational aspects of our reporting and analytical data model
* Build and own the reporting pipelines and infrastructure that organize and structure our terabytes of data into digestible tables that empower analysis and reporting across the company
* Drive data quality across key product and business areas
* Collaborate closely with analysts to ensure our analytical infrastructure helps meet our company goals and allows product development to move fast
* Partner with data services and product engineering teams to ensure consistent, seamless tracking and measurement of key company and product metrics

Must-Have Qualifications

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

* 8+ years experience working in business intelligence, data engineering, or a similar engineering role owning an RDBMS environment that serves analysis and reporting
* Experience building data pipelines in a programming language like Python or Scala
* Experience designing, architecting, and maintaining a data warehouse that seamlessly stitches together data from production databases, clickstream event data, and external APIs to serve teams of analysts
* Capable project manager, can juggle a set of diverse projects with a strong track record of delivering against aggressive timelines
* Excellent ability to understand the needs of and collaborate with stakeholders in other functions, especially the Analytics team

Nice-to-Have Qualifications

* Experience managing a data engineering team
* Experience in an online marketplace or similar consumer technology company
* Experience with a modern public cloud based tech stack on AWS/GCP and the Google BigQuery data environment
* Experience orchestrating data pipelines that serve hourly or daily metric reporting in Airflow
* Experience with streaming or near-real time data pipelines
* Experience building data pipelines in Scala

More About Us

Thumbtack is a local services marketplace - one of the largest in the U.S. - that helps millions of people hire local professionals. With hundreds of unique service categories, customers can find a Thumbtack pro for almost anything: landscapers, DJs, personal trainers, even piano teachers. And in making these connections, we empower local pros too. Helping them get new customers and make a living doing what they're great at.

Founded in 2008 and headquartered in San Francisco, Thumbtack is backed by over $250 million in investment from Sequoia Capital, CapitalG, Tiger Global Management, Javelin Investment Partners and Baillie Gifford.

* See what it's like to work here
* Meet the pros who inspire us
* Engineers on a mission
* Follow us on LinkedIn

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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