Job Directory Viacom Senior Business Analyst, Rights Management

Senior Business Analyst, Rights Management Viacom
New York, NY

Viacom is a media conglomerate specializing in cable, satellite television networks, and cinema.

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About Viacom

Job Description

Overview and Responsibilities

The Senior Business Analyst is responsible for supporting all phases of application development, including analysis, business process design, functional requirements, software specification and design, application development and delivery, user acceptance testing, and customer rollout and training for the Rights Management portfolio. This person will be a central liaison between the internal IT department, 3rd party vendors, and business users operating within the team's portfolio. The Rights Management portfolio consists of rights and licensing applications supporting primarily the Legal - Production/Development, International Program Sales, and Content Distribution divisions. The Senior Business Analyst will conduct analysis and other activity to ensure that the solutions provided align with and fully meet the business needs. This position requires a high level of analysis, relationship management, and multi-tasking.


* Leads requirements gathering sessions, proactively drawing out requirements from stakeholders
* Creates requirements definition documentation, including use cases, and functional specifications to capture business needs and for validation with the customer and shared with project stakeholders
* Creates workflow diagrams to document current and future business environment
* Writes test cases, plans testing cycles, and participates in all testing activities for smaller projects. For larger projects, works with internal QA team on all aspects
* Support all rollout activities that are critical for making projects successful - user acceptance testing, business training, documentation, user hand holding, etc.
* Manages a component of a project or program or manages small to medium sized projects. May lead phases including developing project plans, managing the project schedule and budget to meet deliverables, assigning work to project staff, managing project scope and reporting, and ensuring the quality of deliverables
* Provides ongoing support to the business by responding to inquiries and issues regarding specific implemented systems or processes, ensuring prompt resolution with minimal impact to business operations
* Responds and communicates efficiently between the business, MTS (IT), and external vendors on projects and to facilitate resolution of user issues as and when necessary
* Effectively and proactively clarifies, sets, and manages customer expectations including delivering tough messages. Communicates equally effectively in business and technical terms
* Forms productive relationships with internal customers by listening, clarifying, and responding effectively
* Negotiates and commits to deliverables with business partner(s) and project or program team

Basic Qualifications

* Exceptional communication skills - written, presentation skills, etc.
* Exceptional client handling skills - able to work with all levels within the client portfolio
* Able to successfully manage a varied workload with minimal intervention from Management
* Thorough understanding of the software development lifecycle
* Possesses the aptitude to quickly understand work processes and flows in various business units and recognize those that could benefit from technology
* Established project management skills including familiarity with project scheduling and tracking documents
* Ability to apply the following tools in business analysis and project management tasks: MS Excel, MS Project, MS Visio, MS PowerPoint. MS Word
* Experience with 3rd party packages, custom built solutions, and system integrations required
* Ability to assist in the prioritization of tasks based on the goals of the organization
* 4+ years in Business Analysis / Business Process Reengineering (BPR)
* Experience with all the major phases of system development:
* General Project Management
* Business requirements
* Detail design
* Coding (no direct coding experience required)
* Integration
* Testing
* Training
* Rollout
* Ongoing user support and maintenance

Additional Qualifications

* Undergraduate degree in technology or business
* Knowledge of one or more of the following systems or applications is highly desired:
* Rights Management / Licensing
* Financial Sub-ledgers
* Contract Management
* Royalties Management

* 1+ years in Project Management
* Entertainment, media or cable, and legal experience preferred

About Viacom

Viacom is a media conglomerate specializing in cable, satellite television networks, and cinema.

10700 employees

1515 Broadway

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