Senior Application and Cloud Support Engineer
Costa Mesa, CA

Job Description

As a Senior Application and Cloud Support Engineer, you'll be responsible for managing and monitoring all of the environments for a critical financial system. You'll also be actively involved in the ongoing enhancement and automation of system processes.

Responsibilities:

* Manage all system processes running in development, QA, mirror, and UAT and Production environments
* Execute monitoring, start/stop schedules and error log monitoring
* Configuration management for all environments
* Balance server and core process usage to optimized use of available resources and work with IT teams to add more systems as necessary
* Set up new environments or applications for the various groups as needed
* Support developers, QA, and other teams who are using the test systems
* Troubleshooting and resolving issues as they arise
* Work with DBAs and developers to understand and manage changes in databases between development and QA database instances, ensuring they are in line with production systems
* Manage deployment process to development and QA systems; coordinate with application support team on upcoming deployments into production
* Performance Engineering, load testing, hotspot isolation and remediation.
* Develop additional code and scripts to improve running of processes, monitoring, configuration, etc.
* Assist with production support operations as needed

Required Skills & Experience:

* B.S. in Computer Science or equivalent degree
* 3 years of AWS Operations experience
* Provisioning and managing cloud infrastructure
* Operating applications within containers
* Securing AWS Virtual private clouds
* Previous experience supporting and troubleshooting high performance application environments and performing process monitoring
* 3 years of script development experience with Python, Java/JavaScript
* 3 years of SQL experience including queries/updates/table creation/basic database maintenance
* 3 years of Linux platform support experience; Windows support experience preferred
* bash/shell scripting
* Demonstrated knowledge of network communications
* Previous QA experience is a plus
* Previous Performance Engineering experience
* Must have excellent verbal and written communication skills
* Self-motivation and intellectual curiosity; desire to continually self-improve and seek continual improvements in production support function
* High level of ownership and accountability, reliability, and strong follow through
* Ability to handle pressure and time constraints with composure
* Strong organizational skills, including ability to effectively plan and prioritize

Experian is an Equal Opportunity Employer. Anyone needing accommodation to complete the interview process should notify the talent acquisition partner. The word "Experian" is a registered trademark in the EU and other countries and is owned by Experian Ltd. and/or its associated companies.

EOE including Disability/Veterans