Senior Analyst (Digital Health) Partners Healthcare
Somerville, MA

Job Description

About Us:

As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Partners HealthCare is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.

Our employees use the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

GENERAL SUMMARY / OVERVIEW

As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Partners HealthCare is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.

Our employees use the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

Position Overview:

Partners Healthcare leadership recently approved and funded the Enterprise Data and Digital Health Initiative (EDDHI), a broad effort to coordinate the multiple data and digital health projects across the institutions in order to support continued digital health growth, improve patient experience and outcomes, streamline operational efficiencies, and enhance data capture and analytics. Digital Care Transformation (DCT) is one of the core components of EDDHI and involves the implementation of expert developed treatment algorithms, personalized patient profiles, and fundamental workflow redesign to create care plans that are executed remotely through non-licensed Patient Health Navigators supported by licensed personnel. The ultimate intent is to attack disease through prevention with state-of-the-art innovation, collaboration and the desire to do "right" and create a sustainable, long-term healthcare model.

The Senior Analyst will support the development and scaling of DCT programs. He/she will report to the Manager of Program Analytics, within the Data and Analytics Organization (DAO). However, after his/her initial training, he/she will be embedded with the multi-disciplinary DCT team. This arrangement will allow the analyst to develop a strong relationship with and function as a member of the DCT team on a day-to-day basis, while also providing him/her support from the broader analytical community including training, collegial support/guidance, and career development activities.

As part of the DAO and DCT teams, the analyst will have access to an extraordinary range of healthcare data including medical and pharmacy claims, enrollment, EMR, scheduling, referral and laboratory results. Using this data, he/she would support reporting and analyses in areas such as: forecasting the clinical and financial impact of DCT programs, cohort identification and/or risk stratification, measuring program operational efficiency and KPIs, informing algorithms, and measuring outcomes including patient and provider satisfaction, health outcomes improvement and return on investment (ROI).

This role requires working with multiple sources of healthcare data (ex: claims, financial, and clinical data) to meet both reporting requirements and support new initiatives. The Senior Analyst will be expected to develop an understanding of Partners data structures as well as the ability to translate specifications into programming logic. The analyst will be expected to work on new and existing projects, function independently within a fast-paced environment, work on several different projects/tasks concurrently and serve as a data advisor to business owners as new projects or ad hoc reports are collaboratively being developed. Effectively communicating issues and results is critical to being successful in this position.

PRINCIPAL DUTIES AND RESPONSIBILITIES

* Identifying and risk stratifying the cohort(s) who might benefit most from the DCT programs.
* Assisting with ongoing efforts to track, evaluate, and report on the impact of programs using multiple data sources.
* Developing metrics that measure programmatic success and outcomes.
* Forecasting/Projecting the impact of proposed new models
* Producing timely and accurate monthly and quarterly reporting to key stakeholders within Partners.
* Improving visualization of reports using existing tools.
* Retrieving, organizing, and manipulating data from our various research and operational data warehouses and other databases. This will require advanced programming to prepare data for reporting and analysis.
* Presenting analytical findings in a variety of formats (reports, PowerPoint, graphs, figures, tables) formulating recommendations, and effectively presenting results to non-analytic audiences.
* Working with a variety of tools (ex: SAS, SQL, Excel, Tableau, etc.) to access data, write queries, developing programming logic, running reports, manipulate, and analyzing large datasets to meet the needs of the Partners stakeholders.
* Working collaboratively with multidisciplinary DCT team members and members of the DAO community.
* Other details as assigned
* BS/BA or equivalent required and advanced education/training in data programming and/or statistics
* Minimum of 4 years of experience in detailed analytics and reporting, preferably in healthcare.
* Master's Degree in Public Health, Epidemiology, or Biostatistics preferred.
* A combination of education and experience may be substituted for requirements.

SKILLS/ABILITIES/COMPETENCIES

* Experience with healthcare claims data
* Experience with clinical data (e.g., Epic, i2b2, ontologies like LOINC/SNOMED) strongly preferred
* Proficiency with programming languages and statistical software (for example: SQL and SAS) is required
* Must be an experienced programmer able to write complex codes and generate queries/reports with limited guidance
* Advanced user of Microsoft Excel, Access, Word, and PowerPoint is required
* Experience with data analysis and reporting, and working knowledge of data visualization software is preferred
* Strong understanding of data structure/integration and relational database design
* A basic understanding of quality measurement and quality improvement methods is favorable
* Ability to manage multiple projects simultaneously, set priorities, and collaborate with team members and others throughout the organization.
* Ability to work with multiple stakeholders with competing priorities.
* Self-motivated, resourceful, and able to take initiative.
* Confident working independently.
* Able to quickly adapt and learn in an ever-changing technical, contractual, and regulatory environment.

WORKING CONDITIONS

* Standard office environment with possible local travel to Partners sites