Scrum Master
Dallas, TX

Job Description

Business Unit: Information Technology

Department: AD

Job Family: Information Technology

Job Title: Scrum Master

Corporate Title: Associate Director

FLSA Code: Exempt

Business Unit Description

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Application development delivers solutions that respond to the business needs of the global capital markets with quality, efficiency, and excellence, using innovative technologies and providing secure information management.

Position Summary

The AD Scrum Master will lead the ITSM Tools team and development partners with a well-defined software development life cycle process for ServiceNow.

The AD Scrum Master applies a broad technical knowledge of the Agile methodology in order to manage the scrum process with geographically dispersed teams to deliver exceptional standards in product quality and timely, predictable delivery of projects. This involves guiding the scrum team on how to use Agile practices and removing impediments for the scrum team. The AD Scrum Master organizes and facilitates the sprint planning meeting, arranges daily stand-up meetings, schedules demos, conducts retrospective meetings and facilitates the decision-making process. This position requires working closely with product owners to groom the product backlog to ensure it is ready for the next sprint. The AD Scrum Master tends to cross functional coordination and communication, requirements traceability, release management, test case management, and defect tracking concerns to keep delivery on track.

Specific Responsibilities

* Facilitates daily scrum, sprint planning, sprint demo and retrospective meetings
* Demonstrates proficiency in conflict resolution
* Ability to track and remove impediments
* Ability to ensure the correct use of scrum processes
* Ability to shield team from outside distractions and interferences
* Radiates information between squad and stakeholders to ensure alignment
* Assists team or individuals to clarify goals and actions to achieve them
* Serves as a coach in Agile practices
* Proficiency in estimation and planning
* Effective communicator with the ability to maintain a cohesive team
* Knowledge of other agile methodologies and frameworks like Kanban and XP
* Understand the basic fundamentals of iterative and incremental development
* Strong knowledge of Scrum theory, rules and practices
* Basic knowledge of software development processes and procedures
* Knowledge about Agile techniques like: User Stories, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing
* Ability to take and understand commitments to deliver projects on time
* Knowledge about tasks, backlog tracking, burndown metrics, velocity, user stories etc.
* Experience using Jira or similar tool for managing Sprints and User Stories.
* Familiar with common development practices, Service oriented environments, and Agile practices

Leadership Competencies for this level include

* Feedback: Seeks feedback from others, provides feedback to others in support of their development, and is open and honest while dealing constructively with criticism.
* Delegating: Effectively manages tasks and people, taking a practical approach to determine the most effective method of execution while respecting others' expertise and considering others' feelings and working styles.
* Inclusive Leadership: Values individuals and embraces diversity by integrating differences and promoting diversity and inclusion across teams and functions.
* Team Building: Builds teams by quickly establishing relationships and drives a team identity and shared purpose based on diversity of thought, skills and personalities.

Education, Training &/or Certification

* Minimum of 8 years' experience as a Scrum Master in IT and/or Financial Services
* Bachelor degree in a technical discipline preferred; Scrum Master certification

About DTCC

With over 40 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From operating facilities and data centers around the world, DTCC automates, centralizes, and standardizes the processing of financial transactions across the trade lifecycle and mitigates risk for thousands of institutions worldwide.

At DTCC we value on our clients' interests and partner to deliver superior results with excellence and innovation and lead with integrity. We proactively develop your potential and invest in your career.